Essential Vietnam 8 days: from 9th March until 17th March 2014
Just to let you know that my parents arrived back to Dubai okay, they really thank you for such a great trip and the well organized tours the hotels were all great too
We will recommend you to all our friends and family for sure
Thank you to all the team
Sami from United Kingdom
Vietnam and Cambodia Discovery 21 days 20 nights/ 6 Feb 2014 to 26 Feb 2014
Both my wife and I thoroughly enjoyed our trip to Cambodia and Vietnam. The organisation and coordination of our trip by Travel Vietnam (Ms Nga Vu) was First class. We had friends who had done a trip to Cambodia and Vietnam, and talked about how beautiful it is. We have now experienced that beauty and will tell our friends about it.
Again, a big thank you to Travel Vietnam.
Mike Poidevin from Australia
Highlight of Vietnam 9days 8nights from 5th Feb to 13th Feb 2014
Dear Ms Tra Le,
I write to thank you for the superb arrangements made by you and your company at each stage of our holiday from arrival on Feb 5 till departure on Feb 12/13. At each stage the arrangements worked perfectly.
I must also thank you for sending my sun-glasses from Hanoi to HCMC, after I left them in the vehicle in Hanoi. They arrived perfectly. I offered to pay for the express-mail charges, but I was not charged for it, so thank you for that as well.
Be assured we will recommend your company to any of our friends who want to visit Vietnam in the future. And of course we would like to make another visit after 2 or 3 years, and we will contact you at that time.
All four of our group together send our thanks and regards to you and everyone in your company, and to our guides, Ms. Linh in Hanoi, Mr Thien in Hue and Mr Dzung in HCMC.
Ajay Shrikhande from India
Vietnam & Myanmar from 7 Feb until 20 Feb 2014
We're all back home now, and I wanted to take this opportunity to thank you for a wonderful time we had in Myanmar and Vietnam.
The organization, the guides, the tours and the facilities (hotels and resorts) you organized for us was outstanding.
We were all happy and very satisfied.
Please also send our high appreciation to Sunny (our guide in Vietnam) he was great with us.
We certainly consider to visit again in Vietnam (center and south) and we will for sure use your services for that.
Again, thank you and see you in the future
Shlomo Barak from Israel
Grand Vietnam 17 Days from 18 Dec 2013 – 03 Jan 2014
Hi Minh Dang,
I must say the quality of correspondence & professionalism shown by Mr Minh Dang & his team from our first enquiries to the end of trip was excellent. I will be highly recommending Vietnam Today Travel to anyone intending to travel to any of your destinations.
Mr Brendan McGrath from IRELAND
Vietnam Highlights 12 days from 21 Dec 2013 to 1 Jan 2014. Dear Mary,
We arrived in Jakarta yesterday afternoon, and we would like to thank you for everything.
We really enjoyed every minute of our vacation in vietnam, everything was excellent and well organized. We will recommand friends and family to follow our step, and of course you as a contact person.
We wish you a happy new year 2014, and may this year bring us health, success, and happiness.
Thank you Mary.
A very warm regards from us :
Endah, Claude and Noémie Galzin from France & Indonesia
Vietnam Memory 16 days January 2014
Dear Mary D,
I would like to thank you for arranging our wonderful time in Vietnam. This tour was perfect and I will be recommending Travel Vietnam to all my friends and family.
I would also like to make mention of our drivers and guides. The drivers we had were all very good. Our Guides were excellent, Khoa in Hanoi, Hoang in Hue, Anne and Tran in Saigon and Mekong Delta, Nguyen in Vung Tau and Houng in Nue Dat. I must say a special mention for Tran as her English and understanding of people were outstanding. She is a brilliant guide.
Our hotel were all excellent. Our friends Robert and Marlene Sutton found the hotel in Vung Tau a little hard because of the slope of the land and the stairs to our rooms. I feel that this was due to their lack of fitness. Keith and I enjoyed the hotel in Vung Tau and the views from our room were amazing.
Thank you again for making our holiday wonderful
Lyn from Australia
Vietnam & Cambodia Discovery from 23 December 2013 – 07 January 2014
Ms Van Anh was really in the planning of the trip and the advice given was good. I feel that your company is really good as customer service and thought that the provision of a mobile phone for contact was a very good service. I would certainly recommend your company to people that want to travel to Vietnam etc. Thank you to Ms Van Anh ,we had a amazing time in your country.
Jiva Chokkappan from South Africa
Vietnam Discovery from 28 Dec 2013 to 10 Jan 2014
Hi Lana, we arrived home safely Saturday am after a fabulous holiday in your beautiful country.
Thank you for organising an amazing holiday for us. We found vietnam to be a beautiful country and the people to be very warm and friendly. Our guides were good and Phuoc in South Vietman was absolutely amazing. On reflection the places we enjoyed most were the homestay in Mai Chau, Halong Bay, bike riding at Hoi An, the Mekong Delta and for my son the Cu chi Tunnels where he was able to shoot with the machine guns. These were largely places where we were doing things and being active rather than looking at things. The trip you planned for us was a happy mixture of both sight seeing and physical activity so we had the best of both worlds.
We would highly recommend you and your company to any of our friends or family wanting to visit Vietnam. We miss the weather in Vietnam, it was 45 degrees c today! With thunder, lightning and bush fires.
Again many thanks for a wonderful holiday.
The Ellis family from Australia
Vietnam & Cambodia Discovery 17 days 16 nights (from 29 Nov to 15 Dec 2013)
As we came home and we are back at our daily business, we take a brake just to thank you again of our beautiful travel to Vietnam and Cambodia. The travel was designed carefully and met all our expectations and beyond. we enjoyed every day of our travel- the accommodation, transportation on air, sea and land.
Reuven Birger from Israel
Vietnam & Cambodia 25 days from 19 Sept 2013 – 14 Oct 2013
Hello Nga Vu
We are now home after 25 amazing days holiday in Cambodia and Vietnam
I wish to sincerely thank you and the other members of your team (Mary D and Thao Nguyen) for the excellent way in which you organised our travels. We found you very responsive to our requests, quick to reply to any questions and when we changed personnel, it was seamless - the new person just carried on where the last left off. The quality of the accommodation and the quality of the tours that you recommended were fantastic. We really enjoyed the places we stayed and the amazing places we visited.
During our travels we had several different guides and drivers as we changed locations. At all times, guides were on time and made a real effort to make our holiday memorable. The drivers were competent - we always felt safe in their hands.
It was great to meet you when we were in Hanoi. Thank you very much for the wonderful gifts for our wedding anniversary and for choosing Travel Vietnam. Pauline really enjoyed her birthday dinner too.
We have many hundred of wonderful photographs and memories. Vietnam and Cambodia will remain happily etched in our memories for the rest of out lives
Again, THANK YOU VERY MUCH
Kind regards and best wishes
Murray and Lorraine Cain from New Zealand
Essential Vietnam from 11 Oct 2013 – 20 Oct 2013
I just wanted to let you know that we had a fantastic time in Vietnam. Thank you for your help in organising it and looking after us when we were out there. The personal service that we received from you was excellent. This was our first experience with Travel Vietnam and we will be definitely recommending you to friends interested in travelling to Vietnam.
The hotels were all of an excellent standard and all very centrally located. We were very grateful for the mobile phone that your provided us and this became invaluable during the cyclone.
The only comment we would have is that we feel that the Essentials of Vietnam tour should include the Cu Chi caves. We feel this is a very important site to visit in HCMC and we’re pleased that many people had told us to go before we arrived. This trip can easily be done in the same day as the HCMC sightseeing tour.
Please pass on out thanks to the guides and drivers that looked after us during our stay too. We have travelled extensively both independently and through organised tours and this was by the far the best organised trip we have done.
Ms. Caroline Bell from England
Best of the North from 22 June 2013 – 28 June 2013
Hi Thu Hoang,
We would just like to thank you as a family for the best holiday of our lives. We enjoyed every moment and think you have a wonderful country. The tour was well planned, the guides excellent and your help was the best. Thank you so much to make this a wonderful experience. We would like to see other parts of your country when we have money. Thank you for everything you did for us. And then - so sorry that we did not arrive as expected on Saterday morning. Thai air delayed us for 7 hours in Johannesburg, then we missed the connecting flight in Bangkok and sat there for 5 hours before we could fly to Hanoi. We could not phone or contact you and just had to wait until we reached Hanoi to tell our guide. Every thing we did was so interesting and different from what we did before. Once again thank you for your effort in planning this for us, this was for my 60th birthday,and the best birthday ever. Regards Liza Gerber, my partner, my 3 sons and there partners.
Ms. Liza Gerber from South Africa
Vietnam Discovery from 27 Mar 2013 – 11 April 2013
Dear Ms Thu Hoang
I have sent the feedback form back to you with our comments but I must also thank you personally for the care and attention you gave us throughout our contact with you, both prior to our visit and especially during our tour. Our experience on board the Sapaly Express did not spoil our tour simply because you were able to come to our assistance during our ordeal. If we did not have the use of the cell phone so that we were able to contact you our whole trip would have been ruined. Can I apologise also for sending the sms text messages during the middle of the night, I certainly did not expect to receive the instant replies but they certainly helped at such a traumatic time.
Thank you once again.
David from England
Vietnam tour from 3rd – 23rd Sept 2013
Just wanted to reply to your email and let you know that we've had a WONDERFUL trip!
We have one last day in Saigon, then home early tomorrow. We have thoroughly enjoyed all of our time here, and would like to thank you again for all of your help. We will definitely pass your information on to any/all of our friends and family for any future trips to Vietnam.
Thank you again!
Laura and Dave
Vietnam Holidays 13 days / 12 nights 29 Jul - 10 Aug 2013
Thank you for your mail.
Made it back home, although I would have liked to have stayed in Con Dao Islands!
And thank you again so much for all your invaluable help and follow up throughout the trip.
We will definitely contact you for our next trip to Vietnam (and recommend you to our friends)!
Brent Markley & Ivan Garcia
Vietnam Holidays 15 days / 14 nights from 1st – 15th Aug 2013
We had a wonderful holiday. Thank you.
As we are retired we do not want to run around and be busy every day. So the free days allowed us to wander around at our own pace and discover local places. So staying in one place for a number of days is rewarding.
The aim of this trip was to find more about local street style food. Most visitors are not adventurous enough to try food from street vendors and previously we have stayed in restaurants. There are a number of cooking shows on Vietnam, notably Luke Nguyen - a Vietnamese chef in Sydney, that have increased our interest.
The Taste of Hoi An Food Tour was amazing. Extremely informative and very well presented. We tasted some 42 foods. It is a MUST DO for anyone interested in Vietnamese food.
We also enjoyed the cooking school trip in Ho Chi Minh too. We had to gather plants before cooking and learnt a lot about them too. More hands on and better dishes than the Red Bridge school - but we hear that Red Bridge have developed more since our visit in 2010.
The tour in Nha Trang was worth doing. Different people have different interests - while Helen liked the mud bath it did little for me. Helen had difficulty with the place being a bit slippery underfoot. We both found the after bath hot pool too hot - we would have preferred a cooler pool [not heated, say 28C] to cool down after the bath.
The river dinner was a good last night. We had an excellent table at the front of the boat. Thanks.
We found Nha Trang food was good and cheaper than Hoi An. Ho Chi Minh was at least twice the price for food and beer.
- if we could be sent the Visa form that we fill in on arrival it should speed the process up. It took a long time to get the visa. A prepared form would help I think.
- I am 184cm tall. The car we had to the airport for departure was low. I had to slide forward to stop my head hitting the roof. I would not want to do a longer trip in that car. The mini buses and SUV type vehicles we used last trip were preferable.
- The guides seemed to recommend restaurants that were more expensive. We found local places ourselves and enjoyed the food there. Our aim was to try authentic local food rather than visit places catering mainly for tourists.
- as an aside, the charger I was given for the phone was the wrong size plug, but it was not a problem.
We have recommended you and Travel Vietnam to a number of our friends.
John & Helen Glennie from Australia
Vietnam Insight 8 Days from 11 Oct 2013 – 18 Oct 2013
Dear Mr. Dang,
How are you doing? Just want to inform you that we reached safely back to UAE.
We enjoyed our trip and thank you very much for organising and for re-scheduling the trip last minute. Really appreciate. Travel Vietnam is an excellent travel agency and I'm much impressed with the facilities you provide.... mobile, etc...The tour guides were very good and helped me all the time. Not forgetting the drivers.
Thank you once again.
Simi from India
Vietnam Holidays from 19 Oct to 4 Nov 2013
Dear Mrs. Lana Vien,
Thank you very much for asking, we had a save flight back to Switzerland.
I will of course do the online survey, but my wife and myself wanted to say to you thanks a lot for the perfect organization of our holiday trip in Vietnam. Everything went smooth, tour guides and pick up worked like swiss clocks and we enjoyed your country very much. Vietnamese people are really friendly!!
The only feedback for you to take into consideration for changing is:
- the stop when driving from and to Halong Bay was both the same. It would have been nice to stop at least once in another place.
- if wished by the guests, would be nice to have tour guides on the same table for lunch breaks. (Instead of sitting on another table) But we had the feeling that tour guides are instructed differently by the travel agency.
Thanks again for a wonderful experience.
Hans & Iris from Switzerland
Vietnam Holidays - 01 Oct 2013 – 17 Oct 2013
Hi Van Anh
Many thanks for all the arrangements you made for our holiday in Vietnam and also thanks for the souvenir gifts.
It was quite an experience for me and I'm glad that I was there even though I struggled with pain in my knees(arthritis) throughout my tour. I went there with one luggage but returned with 1 luggage and 3 large bags with all the purchases I made for family and friends.
I would not hesitate to recommend you to my friends when they wish to visit Vietnam.
I will forward your email to my tour friends for their comments.
Wishing you the best in your future.
Jimmy Sim from Singapore
Vietnam Holiday - 11 Aug – 21 Aug 2013
Dear Nga Vu,
Back home and back to work!
We would like to say thank you for the organization of the trip, the changes you made and you help.
Our experience in Vietnam was great.
We will recommend it to our friends and also Travel Vietnam and yourself as travel consultant!
All the best
Agnes & Domènec from Spain
Vietnam & Cambodia Discovery - 1 Aug 2013 to 15 Aug 2013
Thank you for your interest!
We returned home with all your colours e perfumes.
We have seen a lot of beautiful end interesting places and met and known kind e smiling people.
A special thanks to you and to all guides: very professional friendly and helpful.
Danilo Lamperti and his party
Vietnam Holidays - 23 July 2013 – 2 August 2013
Hi My Tran
We had a very pleasant flight back home although I wish we were still travelling in Vietnam! I have just filled in the survey. This is what I wrote:
- Our trip was outstanding! We were very pleased with how well organized it was. Our guides and drivers were all excellent. Each of our guides were very helpful, knowledgeable, friendly and caring. Giap in Hanoi even managed to retrieve a blouse that I left on the overnight train from Sapa ( I was astounded that he got it back and was very grateful !!!).
Our accommodations were wonderful and we were really impressed by our rooms and the excellent food. We were amazed at the quality of the food even on small boats in Halong Bay and on the Eco Tour in Hoi An!!
We especially enjoyed our trek in Sapa and our Eco Tour in Hoi An. We are so glad the Eco Tour was included because it gave us a chance to actually experience what some Vietnamese people do in their daily life.
We were delighted that we found your company by chance on the net! We will happily recommend Travel Vietnam to anyone we meet who is planning to travel to Vietnam. Thank you so much My Tran for organising such an incredible trip to your beautiful country!
Thank you again for doing such a great job organising our fabulous trip. We loved every minute of it!
Lainey and Tony Ponsford from Canada
Vietnam & Cambodia Discovery - 15 Jun 2013 – 29 Jun 2013
My husband and I were very impressed with the excellent quality of service that we received from Travel Vietnam and would be happy to recommend it to others.
Everything was organized perfectly, the financial process was hassle-free, and the guides were very knowledgeable. We appreciate all of your hard work!
Best, Georgina Scarlata and Michael Wellmeier
Mrs. Georgina Scarlata from USA
Vietnam Highlights - 10 Jun 2013 – 18 Jun 2013
It was my intention to write to you and to thank you for the wonderful trip organized by you and your agency all was perfect and well organized.
Your country is a beautiful country and the population nice and very very polite. I hope we could come again even if the distance is a lot.
I have already done the survey and everything was excellent for us the structures the organizations the guided and the population. Thanks for having given us this big opportunity.
Should you need anything from Italy side let us know we are at your disposal give all our best wished to the wonderful guides.
With Warm Regards,
Mrs. Gabriella Longhi from Italia
Vietnam Holidays - 06th May – 12nd May, 2013
My Wife and I would like to thank you and your company for an unforgettable holiday in Vietnam. Everything was just perfect. The hotels were amazing as were your guides and drivers. Even with the little problem whilst in Halong bay everything worked out with the cooperation of the Captain of the ship who made a special journey back to shore to pick up my wife's medication after the storm had been cancelled leaving us with nothing but what we were wearing as we had left all our belongings with your driver because we thought we were only going out for the day. Again THANK YOU and I will recommend you to all our friends plus a write up on Trip advisor
Thanks Again Warmest Regards Alison and Roy Keepin
Alison and Roy Keepin
Grand Vietnam - 4 May 2013 – 19 May 2013
Dear Ms Dinh,
I have completed the feedback as requested. It was so nice to meet you and please accept our sincere gratitude for ensuring we were cared for and provided with such gracious and knowledgeable guides. We are indebted to them for the knowledge we have brought home about your beautiful country and the appreciation we now have for the history and culture of your country. We would be very happy to provide a testimonial for you and your company.
Our best regards
Keith and Karen Cain
Mrs. Karen Cain from Australia
Vietnam Holiday - from 3 Apr 2013 – 15 Apr 2013
Dear Travel Vietnam, we can't thank you enough for what has been our best trip every, with every moment a truly great experience, all the planning was well worth it, every flight meet to hotel worked as expected, with all the guides were great and full of so much additional information about Vietnam.
Once again we can't thank you enough and we guarantee we will be back sometime soon
Chris and Anna from United Kingdom
Vietnam Honeymoon - from 08 Apr 2013 – 13 Apr 2013
Sorry for the late reply! After we left Vietnam, we went on to Bangkok and Phuket and only arrived back in Sydney last Thursday. I would like to personally say what a wonderful time we had in Vietnam! Thank you so much to you and the perfect organization of our trip. We really felt that we were looked after by your special guides and drivers. The guides were all lovely, polite and informative. The accommodation was excellent! Especially the Sofitel Metropole - this was by far the most beautiful hotel I have ever stayed in. Thank you for arranging our stay there.
It was a shame we didn't get to meet you in person, but felt that we knew you already from our communications on email!
My husband and I will definitely recommend “Travel Vietnam” to all our relatives and friends!
Just to let you know, I have completed the survey. I would have put excellent (10) for the drivers as well, but it took me some time to get used to all the traffic in Vietnam and the way everyone drives there (i.e. overtaking on an incoming lane :) I was a bit scared at first but eventually got used to it). They are very skilled to get around all those motorbikes! haha!
Thanks again and next time we decide to visit Vietnam, we will be in touch with your company, for sure!
Belinda Lam from Australia
Vietnam Discovery - 05 Apr 2013 – 20 Apr 2013
We had a nice flight back home, and now we are redatto to get back to work. Which is the hardest part or been back home :(
The journey through Vietnam was marvellous and did enjoyed very much! We do appreciate your and all the staff in VTT professional!
Thank you for our discovery of your beautiful country!
Roberta - Claudio - Paola - Fabio
Mrs. Roberta Tione from Italy
Vietnam Holiday - from Apr 6th 2013 to Apr 16th 2013
Dear Nga Vu,
We have successfully returned to home after a unique and wonderful trip to beautiful Vietnam. Thanks to you and all the people that helped us during our visit everything went more than well. Could you do me one more favor please: Could you get me Lok / Luk / whatever the real name of our first quide in Hanoi, e-mail address, thank you. I would like to send him a personal thank you note. Even though (almost, the man in Da Nang/Hoian was the negative exception) all the Vietnam Travel people we had honour to meet are worth our praises and thank you this man was more than good, he is certainly honour to your company and whole off Vietnam.
Another e-mail address I would gladly get is that of your boss as I would like to tell him / her how good people are working for him.
Best Regards, all the best!
Seppo from Finland
Vietnam Holiday - from 31st March to 7th Apr 2013
I just wanted to thank you very much for all your organising. We had a wonderful holiday in Vietnam, thanks to you and your team.
We were so impressed with all the guides and drivers, they were always on time, and made us feel very welcome, and did their very best to keep us informed.
I will recommend you and Vietnam Travel to anyone I know travelling to Vietnam for a holiday.
Owen Jill from Australian
Vietnam, Laos and Cambodia - 05 Mar 2013 – 02 Apr 2013
Lana arranged a magical memorable trip for the 4 of us - the accommodations were everything we hoped for and not only that her attention to detail was amazing - this included a birthday cake for me on my special day and flowers - how very thoughtful! The guides were informative and gave us great insight into the culture of the countries we visited and both drivers and guides acted extremely professionally at all times. The only hiccup we had was with the Cambodia arrangements - there was a breakdown in pickup at the Siem Reap airport and again in Pnom Pehn but was rectified immediately to our satisfaction. I really feel Lana had a good understanding of our needs and wants for the trip and arranged everything accordingly - this is so important when visiting a strange country and being able to rely on her expertise was invaluable. She was always available by email and answered promptly at all times. I am already recommending Vietnam Travel and Lana's services here in Canada to colleagues and friends. It was an exceptional experience. NOTE - regarding the Cambodia rating - the #3 is for the driver who took us to Phnom Pehn - the car was old and had no seat belts even though we specifically asked for them but the driver on the pickup day from the airport was great.
P/s: Hi Lana – I am rested now and back to work – still trying to get over the jet lag! I have send in the feedback survey but just wanted to Thank you again personally for all you did to make our trip so memorable. We had a magical time – all your attention to detail was so greatly appreciated! The accommodations were amazing as was the entire tour arrangement. We have very fond memories of our tour through the three countries and are recommending your services to all our friends and family!
With our sincere appreciation,
Taffy and David Lock from Canada
Vietnam & Cambodia - 06 Feb 2013 – 23 Feb 2013
We had a great tine in Vietnam. EVEN THROUGH THE FLIGHT BACK WAS TIRING, everything went well. We are now adjusting to snow and 2°C. Thanks for the late check out on the date of our departure and the 45$ refund for the Cu Chi tunnels. The 5 hrs. on the last day of the trip was too tiring for all of us. It was a pleasant gesture of refunding us even though there was the no-refund on the cancellation. Once again it was much appreciated.
I also had the pleasure of finally meeting you. We loved our trip seeing your beautiful country and getting to know the culture. I would like to make a special thanks to 2 guides who made our trip especially memorable:
In Sa Pa - Mrs May (Tel: 016774771198). She learned to speak English speaking with the tourists. She was incredibly warm and friendly. The unscheduled trip to her village, meeting her family made it very special. Her pronunciation of English was a lot better than some of the other guides we had.
In Seam Reap - Mr. Maden - he actually changed his program on the last day to take us to the airport. And for the seating arrangements at the Apsara Show he tried very hard to get us good seats up front.
It was the extraordinary efforts of these 2 guides that also made our trip memorable. I would like you to please mention it in your report.
P/s: I also would like to mention that our travel consultant Lana Vien did a fantastic, professional & excellent job of coordinating and efficiently responding to our every change in the planning stage of our vacation. Everything went off so smoothly especial the fact that there was always a guide there every time we came to a new city. All the hotels were good and we were very satisfied with all of our accommodations. I want to than Travel Vietnam for making this vacation a most memorable one (except for the train - that I’d like to forget!!!!). I have already sent your link to 3 of my friends. Thank you ever so much for a wonderful holiday and for the chance to see Vietnam and Cambodia. We will definitely keep in contact with Lana Vien / Travel Vietnam when we want to see Laos!!
Thanks once again.
Maria Krüger from Germany
Cambodia & Vietnam Tour 1 Feb – 12 Feb 2013
Dear Ms. Nguyen,
Thank you for your email.
After having returned from our outstanding vacation, I would like to take this opportunity to thank you and all the tour-guides and drivers for the excellent job. We enjoyed most the guide in Cambodia and Ho Ngoc Thong (Saigon) as well as Tran Thanh Ha (Hoi An).
Both, Ho Ngoc Thong and the guide in Cambodia had an outstanding knowledge which they shared with us, which made the tour in Cambodia and Saigon with Mekong Delta stunning and extremly enjoyable !!
It does not matter, that we could not get an official Harley-Davidson T-Shirt. Now, after having experienced the city and after having seen nearly 6 million small motorbikes, it is more than understandable to me, that there is no official Harley-Davidson dealership in Saigon, yet. But, it doesn't matter. We enjoyed the tour so much, that we will spread to visit Cambodia and Vietnam within our friends and relatives.
We will also recommend VTT - that's for sure ....you were very, very good!
If we would go again, we would make a few slightly changes. We would not go to see Dalat, we would spend more time in Mekong Delta and we would stay in the Mekong Delta overnight to be able to get more of the authentic feeling, how people live there.
We would kindly like to ask you, if you can give our excellent feedback regarding the guides, mentioned above, back to them.
Thanks again, and all the best,
Johannes from Germany.
Vietnam Discovery: 16 Jan 2013 – 02 Feb 2013
Xin chao Lana Anh,
Thank you very much for coordinating our tour of Vietnam. The experience was simply fantastic...thanks to your expertise and flexibility. We are back in Canada in the midst of the winter...current outside air temperature at -15c...We have fond memories of your country, its friendly people and great “cuisine”. Hopefully we will soon be in contact with you again to discover another part of South-East Asia.
Happy New Year
Denis Lepage & Sylvie Georget from Canada
Angkor Wat & North Vietnam from 3 Jan 2013 – 11 Jan 2013
Thank you very much for everything.
We were very satisfied with our trip to two beautiful and interesting Asian countries Cambodia and Vietnam.
Your organisation was excellent, hotels were good (especially hotel in Hanoi which was excellent - location, service, very clean and beautifully designed) cars and drivers excellent.
The only thing that we have been confused was heating in Bamboo hotel in Sa pa. They do have central heating, but they are switching it on for just couple of hours which is definitely not helping during winter time, but during these two days that we spend in Sa pa we realize that heating do not exist for people leaving there and probably hotel is economizing energy. Fortunately we did not get sick, so we could continue our trip to Halong bay. Calipso boat was excellent with very nice people working there.
All the best and thank you one more time
Dubravka from Serbia
Vietnam – Cambodia discovery 30 Dec 2012 – 13 Jan 2013
Thank you for organising our trip to Vietnam and Cambodia and we all had a fantastic time in both countries. Most of us returned to Australia early this week and few people went to Sri Lanka for an extended holiday. I have attached a couple of photos we took at the hotel when we met. It was really nice to meet you in person and wished we had bit more time to have a chat.
Your country is very beautiful and we all enjoyed the many places we visited and the Paradise Cruise in Halong Bay was very special, something we will remember for a very long time. I have to thank you for organising everything to meet our expectations. The choice of hotels and restaurants was excellent. All tour guides were very professional, friendly and made sure that we had a very good time. Please convey our kind regards to all of them, in particular Khoa and Tran who were very caring and friendly.
I certainly will highly recommend your company to our friends who may be planning to visit Vietnam in the future and already given your contact details to a couple of people.
I also like to point out a couple of things for your company to consider in organising future Tours. Many in our group were a bit concerned about the safety of several boat trips we had during the tour. In particular, the one we went to visit the floating village in Siem Reap. We understand that these trips are partly to give a first hand knowledge to tourists about the way of life for people in various parts of the world. The boat we travelled in Siem Reap was driven by a 16-year old kid and was not very good mechanically. Perhaps, in future trips it would be worthwhile to provide life jackets to everyone and contract only those with a good safety record to provide the boats. The other issue was the unnecessary delay and extensive questioning by the Immigration Officers in Siem Reap. They were asking for a letter from the Cambodian Tour Group and felt that we were delayed unnecessary. Some officers at the counters asked for money. Not sure what you can do about these things but something to consider to help promote tourism in that country.
Anyway, these are not criticisms but something that will help improve your business and bring more tourists to your country.
Overall, we had the most enjoyable trip which we will talk about for many years to come. Not sure when but If we decide to visit Vietnam again in the future you will be the first to know about it.
Finally, the ladies told me that you are expecting a baby soon. I like to wish you the very best and a safe arrival of the baby when due. Good Luck and best wishes!! Cheers
Thilak from Australia
Vietnam Holiday 5 Jan – 17 Jan 2013
We have just returned home from our wonderful trip to Vietnam. We enjoyed every minute of our time in your beautiful country. Fusion Maia was outstanding as were our day trips.
We loved our time in HCMC too. Every aspect of the trip was so well organised. Thank you for your attention to detail. This trip has given us a taste of Vietnam and we plan on coming back to explore the north and will definitely be in touch with you to help plan our next trip.
Would you please pass on our thanks to our guides, Mr Khanh (Da Nang/Hoi An) and Mr Luda (HCMC). They were both outstanding and went out of their way to help us. We have many wonderful memories. Once again, thank you.
The Waugh/Kennedy families.
Tim Waugh from Australia
VIETNAM HOLIDAYS - 23/12/2012 – 2/1/2013
Dear Ms. Thu,
How are you. Well we are back to our place of work and would like to thank you once again for all your help and efforts in making our holiday the most memorable one for us. We thoroughly enjoyed ourselves and would not hesitate to recommend you to our friends who would like to visit Vietnam. It was very thoughtful of you to provide us with a mobile during our stay. Thank you again for this. We loved all the hotels, guides and facilities provided. The only thing we thought what could be worked on is the time we have spent on the airports while travelling within Vietnam, especially after the trip from Halong Bay the waiting time was a bit too long.
A small mistake on the part of the tour guide in Saigaon, was dropping us off at the International airport terminal, when we had to take a domestic flight to Hanoi. It was a bit of an inconvenience to us.
Once again we thank you and look forward to visiting Vietnam again and visiting places which we have not done in this tour.
Vietnam vacation 15 days: Danang – Saigon – Mekong – Phu Quoc from 22 Dec until 5 Jan 2013
Hello Mary D
Now it’s a couple of days since we arrived at home after our holiday in Vietnam.
It has been a fantastic trip, we have been enjoying ourselves during the hole holiday, and has learned a lot about Vietnam.
All of us want to thank you for being very nice, professional and quick in your response to us. We felt very much taken care of.
So, thank you, and may be we will be in touch some other time
PS Yesterday, a friend came to me asking for advice for going to Vietnam. I recommended you if she wanted to get in contact with a travel agency
Helene Falch & family from Norway
Vietnam & Cambodia - 22 Dec 2012 – 3 Jan 2013
We just landed at Dubai airport. To start with, I need to thank you and Travel Vietnam for the excellent arrangements. We had a perfect vacation!!
The overall arrangements during the trip were excellent. I was particularly impressed by Lana who was efficient and always very prompt and relevant in her replies to my queries. The quality of hotels was up to the expected standard. Victoria Angkor at Siem Reap was easily the best with very high standard of rooms, food and service (it was well worth the additional cost). Although the rooms at Riverside Bamboo Resort at Hoian were spacious, the other amenities and services were very average (the location was also not very convenient). The guides at all the locations were very good. However, Mr Chung at HCMC deserves a special mention. He did his best to show us the maximum possible in the limited time available. He also gave very good advice on the shopping areas and restaurants to visit on our own time in the evening. Mr Pasquale in Siem Reap was also very knowledgeable and enthusiastic. His efforts ensured that we went on the Angkor Wat balloon ride although it had been cancelled on the scheduled day due to windy conditions. I chose Travel Vietnam purely based on my hunch (without any references) and the confidence provided by Lana. I fully realise that vacations can never be perfect but this was as close as it can get! On hindsight, we certainly have no regrets. I would not hesitate to recommend Travel Vietnam to my friends would certainly use them again. Thank you
Philip from India
Vietnam Discovery 26 Nov – 14 Dec 2012
I can’t believe we’ve been home again for almost two weeks after our wonderful holiday in Vietnam. I’m still working on “Viet time” and keep having flashbacks to all the great things we did.
I can’t thank you enough for organising such a memorable trip for us. NOTHING went wrong during the whole trip and the whole experience far exceeded our expectations.
The hotels were fabulous – all in convenient locations and of a terrific standard. The Renaissance in Hue was a standout and we lost ourselves in the Art Deco feel of the place as well as the luxury of the whole establishment. I don’t think I’ve ever been more pampered than on the Paradise Peak Cruise on Halong Bay – it was simply magnificent.
Air Vietnam flights were great – efficient and comfortable They even let us on with MUCH more baggage than we should have had!
Our guides were fantastic – professional and caring and all went “that extra mile” to ensure we did and saw everything we wanted to. Could you please pass on our thanks to Lan in Hanoi, Hieu in Hue, Tin in Dalat and Hau in Saigon. Australian tour guides could learn much from them all.
Our memories of Vietnam will stay with us forever. ..the fascinating culture, beautiful and diverse scenery, delicious food, great shopping , but most of all the people. Everywhere we went we were greeted with a smile and a sense of fun and happiness.
It was great to meet you on our arrival in Hanoi and we were really touched by your gift and the effort you took to see us personally. Please be assured that I will be recommend your company to all I know who contemplate a trip to Vietnam and we look forward to returning one day to see the parts of your beautiful country we missed this time.
Fond regards and thanks once again for the best holiday of my life.
Carol from Australia
Vietnam highlights 13 days from 21 Dec 2012 until 3 Dec 2012
Both my wife and I want to thank you for the perfect management of our tour in Vietnam .
Our only complaint was that the car you provided us in Saigon and Can Tho was too large but with very limited leg room and very uncomfortable in the long trip to can tho and back.
The cars in Hanoi, Sapa and even Hoi An were much more comfortable. We were very satisfied with all 4 guides especially Hieu is Saigon. All drivers were very good, and the hotels were perfect.
Elish. And zwi Vromen from Israel
Vietnam Discovery - 27 Nov 2012 – 10 Dec 2012
We are back in Spain. The whole trip was wonderful and we hope in the future, to have the opportunity to travel with you again. We want to thank you for the gift that you did us and for your visit at the hotel.
Thanks again, Merry Christmas and Happy New Year
León and Cristina from Spain.
Southern Vietnam from 12 Nov 2012 to 28 Nov 2012
Dear Ms Lana Anh,
Thank you for organizing a most enjoyable visit to your beautiful city and to the Mekong Delta. Mr. Hau was knowledgeable and did everything in his power to make our visit instructive and enjoyable. Mr Hoa was a very reliable, courteous and skillful driver. We had a great time in their company. It was a most memorable experience.
Jean and Louise Renard from Canada
Angkor Wat & North Vietnam - 03 Oct, 2012 – 11 Oct, 2012
I would like to mention the outstanding performance of Le Anh as travel consultant. She was absolutely amazing, very professional and approachable. She managed to set up everything for us in a very short time quickly replying to all the emails, always providing us with options and solutions. Throughout the trip she kept in touch with us making sure everything was going well and that was great, we felt we were being well accompanied by her. She was very kind and friendly the all-time and we really appreciate the efforts she did. We wish her all the best.
Keep the great job!
Ricardo & Filipe from Portugal
Vietnam discovery 11 days from 30 Sep to 10 Oct 2012
Thank you for organising a wonderful holiday for us. We are very happy with all your arrangements and had a wonderful time in your country.
Our guide in Hanoi – Son – was very good. He was enthusiastic and very informative, we enjoyed our time with him. He was a pleasure to be with. The guide in Ho Chi Minh city was good and the guide in HoiAn was OK but not as good as the others.
We will definitely recommend you to all of our friends and encourage them to go to Vietnam.
Thank you again.
Louise from Australia.
Thailand Holidays - 27 Sep 2012 – 7 Oct 2012
Dear Mr. Alan,
We arrived home safely, after our great time we all had in Thailand, thanks to you and all the team that was involved in the operation.
I am very satisfied and more than happy I decided to do the trip with your company.
I am sure that in the future we shell do the same with you, hopefully next year.
Thanks again from all of us in Israel
Yaron Pick from Israel
Best of the North (1 Oct – 6 Oct 2012)
Robyn and Myself absolutely love Vietnam.
Our Trip was just brilliant. The Tour Guide ' Gaip ' was the best and we loved him.
We are coming again within 12 months for sure as it was just breathtaking.
We cannot stop talking about it
Thank you for an outstanding trip
David and Robyn from Australia
Vietnam Holiday - August 21st 2012 - September 5th 2012
Dear My Tran,
How are you doing? Here everything is allright (means very busy working!).
As promissed i would give you a short summary of our stay in Vietnam.
Overall we loved again our stay in Vietnam and the time of two and a half week went very fast.
The first days staying in Hanoi was good to get used to the hot temperatures. We liked the hotel and we were very happy to meet you in the lobby of the hotel.
The stay at Halong Bay (2 nights) was a bit disappointed. We had a romantic idea of the surroundings but it is just to much touristic. Too many boats staying (overnight) at the same spot and overall it was very noisy, for example at 9pm the Karaoke went on......uhhhh we are at Halong Bay, one of the most unique places on earth??!
It was good we spent 3 days at Halong Bay because the full day we went on a smaller boat and sailed and kajakked with the guide along the bays. That was really nice!
The boat we were staying on was also a bit disappointed because the cabin was very small and the food was not that good. Friends of us stayed on a bigger boat (luxury paradise) and after all we preffered staying on that boat and pay some more.
Then we went for our stay in Hoi An (about 9 days) and the Victoria Beach resort is really very good! Beside that we loved the beach, walking for more than a hour and meeting just a few friendly fisherman. The old town we spent every night and having dinner at our favorite restaurants "good morning Vietnam" and "Morning Glory".
Of course we were also a good client of the cloth shop "A Dong Silk" just like three years ago i bought two suits and some jackets. Marielle also bought severall dresses, so we are dressed for the next years!
The last two days in How Chi Min was ok, maybe just one day to long afterall but we went for massage and a haircut so time flies. The hotel was in the good area of How Chi Min but the quality was less than the hotel in Hanoi, but ok no problem.
So afterall it was worth coming back to Vietnam. I have planned to come back in 2015 (than i can buy new suits again) and stay again in Victoria Beach Hoi An and in combination with Victoria Sapa it will be a nice time again!
Thank you very much for your support, kind regards to your colleaques and i added just two pictures as a little gift.
Keeping in touch!!
Vietnam Highlights - August 21st 2012 - September 2nd 2012
My husband and I were extremely happy with the planning of our trip and also with the accommodation, guides and drivers. Everyone was very professional in their assistance and we would not hesitate in recommending your company or using your services on our next visit to your country.
Thank you for your email. I am back at work today after a very pleasant trip. My only problem was in HCMC on the return – I went to get into the van at the airport, put my foot on the step and heard a loud crunch and a terrible pain went through my foot….nearly passed out.
I have broken a bone in the bottom of my foot and am now in plaster from my toes to just under my knee!
I hobbled around for the last two days in HCMC but really couldn’t do very much so stayed in the hotel and went to the hospital when I got back to Australia.
I did advise Hai, our guide, of the problem, but wasn’t sure at that stage what I had done, whether it was broken or not.
Anyway, I also wanted to thank you for a wonderful trip. You planned it very well – everything was perfect . The hotels were excellent as were the guides and drivers.
My only comment would be with regard to the day trip to Vung Tau. I think it would be best to travel there and back by ferry as the trip home by car is too long. It is good if you haven’t been to Vietnam before and it enables you to see the countryside but in my instance, I would have preferred to come home by ferry.
You did a great job My and my husband and I thank you very much for your help and professionalism – we will certainly book through your company again when travelling to Vietnam/Cambodia or Laos.
Gaye Macdonald-Smith from Australia
Vietnam Vacation 17 days from 06 Aug 2012 to 22 Aug 2012
My children and I arrived safe to the USA last night. I wanted to thank you for coordinating an amazing trip to Vietnam. My cultural and historical knowledge of my birth country has been enhanced as a result of your meticulously planned trip. Again thank you and I will spread the word and refer you to my friends who wish to visit Vietnam. I also returned your loaner cell phone to the taxi driver before departing for USA and hope you have it back. Wishing you a productive and fun week!
Now that I am home, I wanted to take this opportunity to thank you for your outstanding service. Your guides and drivers were informative, friendly and timely. Our travel within Vietnam was coordinated and executed by your company perfectly. I must say that I was concerned about our continued movement throughout Vietnam. However, our comfort, safety and interests were highlighted and exceeded our expectations. Providing a telephone for our use and your immediate response to our frequent calls was a great assistance and a comfort to know that you were only a phone call away. Your continued attentiveness and assistance was much appreciated and made us feel safe. Your country is beautiful, interesting and fun. I will tell you that I have already recommended your services to a friend that is considering travel to Vietnam. Please feel free to use me has a reference if need be.
Thank you again for your outstanding service and assistance.
Robert A . Spelke
The Law Office of Robert A. Spelke
1614 20th Street, N.W.
Best of the North from 17 Aug 2012 – 23 Aug 2012
Dear Lana Thank you for your welcoming home email. We had a fantastic time on our Tour of the North in Vietnam. I have just finished filling out you survey and I will thoroughly recommend your company Vietnam Today to all our friends. We were very impressed with your company's attention to detail and the care shown to us by your Guides and Drivers. The accommodation was excellent and the food great ( although we were a little sick when we first arrived).- Thank you for your concern. One day we would love to travel back to Vietnam and do some more exploring. Thank you once again for all your help.
Ron and Lynne Hulm Minyama, Queensland Australia
BANGKOK & VIETNAM DISCOVERY 23 days from July 13th, 2012 to August 05th, 2012
Dear Mr. Lap,
Safe at home and already back to work in the Netherlands, we are looking back to a wonderful tour through your country. The landscape, the cities, the people, everything was so great and beautiful. Thanks to yourself and the tour guides (esp. with Mong in Hanoi and Tran in Saigon we had a lot of fun), the organization was so smooth and professional, that we had no worries at all. That also contributes to a perfect holiday.
Thank you very very much for all that you've done to make this tour a success, as it starts with you and your itinerary. It was a full program but very diverse and enough time to relax now and then. Also the hotels were well chosen and diverse.
We really appreciated your own visit to us in the Hanoi hotel and that you brought us these presents. That was a real surprise!
We would like to thank you again for all your support and we promise that, for any future visit to Asia, we come back to you and your company to help us with a tour.
Best regards from our family!
Michel, Marjan, Imeldo, Jurriën and Bibi Kwaak
Vietnam Honeymoon – 18 days
Dear Nga Vu,
We send this email to congratulate you by the tour that you have organized for us. We thank you for your effort and the effort of all your team. We are very pleased with the tour: your professionalism, the organization, the staff who greeted us so kindly...
It has been a great experience.
We take this opportunity to send you some pictures. One of them with Mr. Son in Hanoi and the other with Ms. Tran in Saigon. I ask you that you send them with all our love.
Also we want to propose an improvement in your website. Something very simple like including a section where you may post pictures of your customers during the tour that they (we) send you at the end. We believe that the web would be more attractive and friendly.
Jordi & David
Vietnam & Cambodia Vacations - 30 Jul 2012 – 8 Aug 2012
Dear Lana Anh,
I enjoyed my time in Vietnam and Cambodia very much and will certainly come back for more. Trip planning was excellent and all guides were always punctual and very helpful. I do not have any complaints at all and will certainly recommend your agency to friends. Maybe next time I find a few people in Dubai who would like to come with me. I also want to see Myanmar and Laos.
Also enjoyed our dinner very much – nice little restaurant in deed. I arrived safely back to Dubai after a long wait at Saigon airport (next time I go for multiple entry visa).
Everything worked fine with the luggage, VN checked it through to Emirates. Actually felt a bit sad having only 2 days in Siem Riep (very nice place). Hotel was great – fantastic location – big pool but had no time to use it…
Wish you all the best and good business in the future and hopefully we will meet again next time – then I show you more secret little restaurants in dark alleys…
Kind regards from hot Dubai (today only 38°C)
Vietnam Vacation - 17 Jul 2012 – 03 Aug 2012
Hello Ms. Le Anh
Vietnam was a fabulous trip for us, full of strong emotions and pleasant invcontri. You are a wonderful people.
First of all I thank you and Le Anh and Dao Vi that you have been my first contact and you were fabulous, very professional and you have fulfilled all my requests ..
Thanks and a big hug.
I also thank all your team certainly worked very hard so that our holidays are fabulous.
I thank our guide who has accompaniato min in the tour explaining everything so easy and clear speaking perfect Italian, thanks Min you kindly send me your e-mail that I missed, thank you.
In the coming days I will send your judgment on the link you sent me.
If I can be useful and help from Italy, do not hesitate to contact me I will be very happy to collaborate with you.
Write me when you do not know what to do, get your news will be for me a moment of happiness greetings and kisses Valter
Mr. Valter Calo from Italia
Vietnam & Cambodia - 17 July 2012 – 26 July 2012
Dear Ms. Lana Anh,
I would like to congratulate you for the trip!!! Everything turned out to be EXCELLENT! My parents and my sisters were very very happy with the trip. We really enjoyed every part of it. The itinerary and activities were all very nicely planned and organized. The places were incredible, the tour guides, the restaurants, everything. We really enjoy our vacations and I was very happy to have chosen you and your company to provide us with your services. Everything was first class service. The attention of the tour guides, the drivers, having water available at all times, their disposition towards us.
I also wanted to thank you for everything!!! After several emails back and forth you were able to meet our needs :) We also wanted to thank you for the little gift you gave us. We thought it was very nice of you. We loved everything. It was also a nice gesture you pass to our hotel to meet us :)
I would also like to recommend you Paradise Cruises. It was THE BEST!!!! The boat was in excellent conditions, the rooms were very nice and clean, the food was delicious, the services very very good. We loved it!!!
I will definitely recommend your services and company to my friends!! It was a pleasure travelling with you.
Hope you keep doing great! It was very nice meeting you.
Alejandra from Monterrey, Mexico
Vietnam & Cambodia - June 26th 2012 – July 7th 2012
We were all very happy with our holiday in Vietnam and Cambodia. The service provided both before and during our holiday was excellent and I would definitely be recommending your Travel Agency to anyone who was traveling to Vietnam and Cambodia. All the services provided accommodation, guides, drivers meals etc. were first class and very reasonably priced. Ms. Nga was so patient with all our enquiries and so friendly when we finally met her her in person in Hanoi. We were sorry we did not have more time in Hanoi, felt another day would have been wonderful. As far as the service on the boat at Halong Bay is concerned I cannot thank you enough - it was amazing, we could not believe the wonderful food they presented at every meal and the friendly staff made it a memorable experience. Of all the hotels we stayed in our favorite was Ancient House, Hoi An.
Denise Oades from Australia
Vietnam & Cambodia Discovery - 10 May to 20 May, 2012
Hi Thao / My,
I would like place on record our sincere thanks for organising our tour to Vietnam and Cambodia.
We had a wonderful time seeing and learning about Vietnam and Cambodia.
The tour guides were very knowledgeable and helpful and assist with all our requirements.
I would also like to thank you for the wonderful gift we received as well as the birthday cake for my wife on her birthday.
I would certainly recommend your company to anyone wishing to visit Vietnam.
Sydney van Heerden
From South Africa
Vietnam Cambodia holiday 25th Feb to 12th Mar 2012
We are still savoring the wonderful experiences we had on our three week journey to Cambodia and Vietnam. We were most impressed with the attention to detail and warm hospitality shown by your staff and the guides you chose to lead us. We appreciated your flexibility and expert advice in designing an itinerary so we could travel as a couple rather than join a larger group. Traveling in Cambodia and Vietnam is such a pleasure. The people, culture, natural beauty, and historical sites combined to offer all the elements we look for in a perfect vacation. We look forward to working with you and Vietnam Travel Today in designing our next vacation to Southeast Asia.
We appreciate your excellent help.
Vietnam holiday 24th Dec 2011 – 6th Jan 2012
First, I want to thank you for a fabulous trip that you set-up for me! Your team is very professional and fun. The mobile phone was very helpful to me. I thoroughly enjoyed everything about Viet Nam, sans the horrible train ride to and from Lao Cai, & hope to return again The cooking class was a great experience. Thank you for adding that. I absolutely love Hue. It was my favorite city on the stop and the hotel Gerbera is top notch!! I loved all my guides, especially Tue and Quang. Tue is so smart and his English is the best. I learned so much from that man. What an asset to Viet Nam Today Travel. And Quang saved the day in Saigon. He is just a lovely young man, very professional and extremely fun and funny. He made me laugh the whole time and treated me like I was family. The woman in Mekong was so sweet too. I do not remember her name.
Can you help me here? Le in Sa Pa was great too, because he is really enmeshed with the tribal people and they seem to like and trust him very much.
Seriously, your team is just great.
Thank you! Thank you!
Tammy From Spain
Laos & Vietnam Adventure 24th Jan to 6th Feb 2012
Hi Tuan Phan,
We arrived Spain on Sunday.
I didn't contact you before, because I had a lot of work in my work.
We write to inform you that all were ok, and we enjoy a lot.
Just let you know that was great. The guides were very friendly and very attentive, they did all for us.
Thank you very much too for the presents, we like very much.
Vietnam and Laos countries are very beautiful and different from ours, so it was a very enjoyable and rewarding, to return again.
Also let you know that we had a problem with the customs office of exit, when we entered Laos, paid the visa, they put the entry stamp, like everything to do the guide, we did not check the passports, and in my passport had not the enter seal, then in Vientiane, the police wanted that I must to return to the top (customs were we enter to Laos) for me to put the seal, if not, could not get out of Laos, at the end we solve it by paying $ 100. I paid and we take the flight.
Anna from Spain
Best of the North - 16 Apr 2012 – 21 Apr 2012
Dear Nga Vu
I am afraid the e-survey does not open. But just to let you know everything was perfect about the trip - the guides (including your husband), the drivers, hotel choices and all the beautiful places we visited. I will recommend to friends your travel agency, or more specifically you to arrange their holiday in Vietnam.
Best regards from Finland
Tim Bedford from Finland
Vietnam & Cambodia 16 days/15 nights, from 6 Apr 2012 – 21 Apr 2012
We have so much appreciation for you! You were created an absolutely amazing trip to Vietnam and Cambodia for us. You were instrumental in making such incredible memories for my sister and I. Our trip went very smooth and the little issues we had were always solved by you immediately. We are so happy that you were there to assist when needed! Please feel free to send this email onto your superior. You did such a fantastic job... you deserve recognition!
Our hotels on our itinerary were always very nice and clean. Two of our favorites were the River Beach Resort in Hoi An and the Angkor Holiday Hotel in Siem Reap. Both were simply amazing for food, service, value and decor.
Also, Our guides were all wonderful and received top scores on the evaluations. Three guides went above and beyond our expectations. I would like to make special mention of them to encourage you to continue with their services. I will write separate emails to you on each of them so that I can cc them on as well.
The three outstanding guides were:
Pa May Phuong - Sapa
Bui Van Hau Luda - Mekong Delta
Sene Maray - Cambodia
Thanks again, Nga!! I will definitely be posting a very positive review on trip advisor for you and your company!
Kathi and Joanne from Canada
Best of Vietnam 10 days - from 9 Apr to 18 Apr, 2012
Our guide Phuket (Phuoc) was fantastic. It is because of her that we all agree HCM was the favorite part of our trip. We really enjoyed meeting My Tran when we arrived in Hanoi,her efficiency in organizing our tour was very impressive. We also appreciate the honesty in our over payment to the company. My parents are planning a trip to Vietnam in the near future and we will most certainly be recommending you all to them. Thank you all very much
Fox-Smith Family from Australia
Vietnam Discovery 12 days - from 31 Mar – 1 Apr, 2012
We did mean to email you sooner than this but life returned to its usual hectic pace on our return home. We would like to thank you for the wonderful trip we had in Vietnam which exceeded our expectations.
We were overall very pleased with our guides (and drivers) who did make the trip very informative, fun and thoroughly enjoyable:-
Anh in Hanoi was very polite, accommodating and informative. I guess as she is relatively young and "new" to her role, it was at times a little challenging to understand her, requiring perhaps more concentration on our part. She did however provide us with an informative and enjoyable experience of Hanoi.
The Halong Bay cruise was fantastic! The staff and activities were all great - the cooking class was a real bonus! We would have done 2 nights instead of one if we had known…..
Mr Huang in Hue was a gem! His enthusiasm certainly rubbed off on us making Hue one of our favourites - his knowledge of the history, passion for the subject and easy-going manner made this part of our tour thoroughly memorable. His friendly nature meant the kids felt quite comfortable asking him questions - this would suggest they were actually listening and were interested!!
The free time in Hoi An was well appreciated. A rest, some shopping and some lovely food and photos.
In Ho Chi Minh City, we were greeted at the airport by Mr Hao who did seem rather serious initially. Our first impressions were obviously incorrect (think his glasses were broken and he wasn't quite himself) as over the next 3 days, we really appreciated his knowledge of the region which he imparted with a great sense of humour while he entertained us with his many anecdotes. He even managed to persuade us to try the various wines including snake wine!! The kids felt very comfortable with him and he did seem to go out of his way to make sure we were looked after. The Mekong Delta was another one of our favourite highlights.
If there was a negative part to the whole trip it was perhaps the restaurant in Tay Ninh. The food was very average (perhaps the least appetising of our entire trip) and the staff was certainly not typical of our experience in Vietnam - one female member of staff actually informed us that a certain brand of beer was unavailable then proceeded to serve it to other tables - I am quite certain that it was not a language problem…. I understand that being a relatively small village that it is the only "restaurant" suited to tourists but in hindsight we would have been happy to skip Cao Dai Temple in Tay Ninh altogether.
Overall, we had a fantastic tour and would be very happy to recommend Travel Vietnam to friends and family. The customised tour with our own guide, driver and transport meant we weren't under any pressure to meet "deadlines" and were free to enjoy the sights/experiences at our own pace. The choice of accommodation was also excellent.
Thank you once again for putting together a great itinerary and tour.
Denise Koong and Philip James
Ms. Denise Koong’s family from Australia
Central & South Vietnam - Apr 10th 2012 to Apr 20th 2012
I had a fantastic time. You did an excellent job arranging everything on short notice and taking care of my requests…Pleas pass this on to your supervisor - they need to know what an excellent job you did When any of my friends want to travel to Vietnam your are the only person whom I will let them be set up by.
Thank you so much!!
Mr. Tony Zanatta from Canada
Vietnam Highlights - 8 Mar – 18 Mar, 2012
Dear My Tran
We were very impressed with the whole package offered by TRAVEL VIETNAM .... from the initial detail and attention from the Travel Consultant ... thru to all of the guides and drivers . All very good . The standard of the accommodation ... all very good and well located (as recommended by our travel consultant who asked us the right questions and made good recommendations accordingly ) The food generally in Vietnam was a highlight including all of the meals that were included in our package . Many thanks for all of your excellent service . We will be happy to reccommend Vietnam Travel and hope we will be back to see more (Cambodia and Laos ?? ) sometime in the near future .
Douglas Moxon and Cissy Yee
Best of the north 9 days (from 7 Mar to 12 Mar 2012)
This is Lillian and John. We have been back for a few weeks now. We just wanted to write to you to thank you for the great experiences we had during our tour. Thank you to VTT for taking such good care of us and allowed us to enjoy a very smooth trip. When we return, we will definitely contact you again. Hope things are well in Hanoi! Have a wonderful day!
Vietnam, Cambodia and Laos Experience 21 days - 24th Feb to 15th Mar 2012
we just arrived in Italy from our tour in Indochina.
Our trip has been very nice and we have been completely satisfied by your organization.
I and my wife want to thank you and all the guides and drivers of our trip very much!!!
Surely I will suggest your company to my friends, interested into travelling across Vietnam, Cambodia and Laos.
Thank you very much again and… good luck for your motherhood.
Aldo and Evelina DELL’ORO
Vietnam & Cambodia 8 days - January 2012
We just came back from out trip today. It was a wonderful experience and thank you and your company for arranging our tour. Everything was perfect and you have arranged everything as per the tour plan. Our family had a really memorable holiday experience.
Thanks and all the best,
Vietnam discovery 16 days from 7 Jan 2012 to 22 Jan 2012
Hello Ms. Mary,
we returned home safely after our Vietnam-travel.
At all times our guides and drivers were present upon arrival and we never had any problems being lost. Due to the mobile phone we were able to contact them in times outside of their service.
We were able to visit and see all of the travel program points you offered. They were shown and described in depth by our guides. We had very good contact to all guides and drivers.
It was a very interesting time even (and expected) it was no relax tour.
Especially the first days were very busy and the trip in the night train to Sapa and the trip back to Hanoi was a bit inconvenient (no heating in the train, the beds were a bit clamp, very early arrival).
It was quite an experience to see how your country recovered after the war time. We enjoyed that our travel time was just before the tet-festival and we were able to see all the beautiful decorations and the crowds of lucky people. We were impressed on the heavy traffic in the cities.
Please consider this as a first comment. After all impressions have settled we may send more comments.
Helga and Helmut
Vietnam Discovery: 1st Jan 2012 – 15th Jan 2012
We have just returned home from our holiday in Vietnam. I would like to say that your company has done a fantastic job and the guides were awesome.
My family had a great time and most of that is due to the very well organized tour, we didn't have one single problem.
We found the guides to be very friendly , knowledgeable and they organized everything for us.
All I can say is THANK YOU, GREAT JOB.
Once again thanks for a great holiday.
Mr. Grant Williams from Australia
Vietnam & Cambodia – 18days from 17 Dec 2011 to 04 Jan 2012
Dear Nga Vu
Just wanted to let the sales team director know how much we appreciated working with Miss Nga Vu of your company in arranging our recent travel tour of Vietnam and Cambodia. Miss Vu was very competent and professional. She was able to address numerous questions in detail that we presented to her over the many months of planning this vacation which was very helpful in our decision making process. She showed and provided exemplary customer service and provided us with a lot of confidence that we had made the right choice in selecting your travel company. I hope that she receives the recognition that she justly deserves for outstanding representation of your company. We will most definitely recommend and use your company again for any future travels that we my make to Southeast Asia.
John Roy from USA
Myanmar Discovery - 22 days from 19 Dec 2011 to 10 Jan 2012
Dear Nga Vu
Thanks for the wishes. I got back to work this morning so have only seen your email now.Thank you for organising my Myanmar trip. I had a wonderful time!Wonderful people and country. Still a long way to go in terms of tourism and infrastructure butthat will happen now that the country is moving forward.In terms of organising and service I must complement VTT for superior delivery.Hope to use your services in the future and I will recommend your company to others traveling to your wonderful country.Roz
Roz Wooldridge from South Africa
Vietnam & Cambodia 14 days - From 24 Dec 2011 until 6 Jan 2012
Dear Mary D
We wanted to thank you for arranging the most amazing trip of our lives for us!
You and your team were so professional in putting together a trip including everything we wanted to see and do.
Travelling in a foreign (non-English speaking) country is often daunting - but there was a friendly driver to meet us at every stop, and a very knowledgeable guide at every destination.
Our Vietnam and Cambodia trip was so wonderful, we have recommended it to all our family and friends.
We found the country to be clean, the people friendly and helpful, it was not too expensive and the food was amazing!
We also got engaged on our last day at Angkor Wat - it was a very special day for us!
Our every day was filled with new adventures...
Herewith a brief list of our encounters:
Hanoi was amazing! We loved the old quarter, temples, war history museum, shopping and water puppet show. Simply wondering around the streets and watching the people was fun.
Halong Bay was simply breath-taking! We could not get enough of the scenery. It is a must !!!
Hoi An was definitely our favourite city. We could not get enough of this place - the old quarter was incredible, the old buildings and little shops were so authentic. The fact that they do not allow vehicles in this part made it so peaceful and one could enjoy the sounds and smells of the little shops far better. We rode around on bicycles and felt so safe, we had beautiful clothes made, did a fun cooking course at Gioan, walked along the river illuminated by colourful lanterns at night and had a massage at our lovely hotel spa (this was our favourite hotel!!). We regret not having another day at this destination! My Son was very interesting but our feeling was that if people are also going to Angkor Wat then My Son isnt neccesary as the tombs are far more impressive at Angkor Wat. Hue was not a highlight on our list, maybe because it rained all day - but we did enjoy seeing the Citadel and the Puppet King's Tomb.
We spent New Year's eve in Saigon (Western New Year) and the whole city was illuminated by lights and lanterns and there was even a fireworks display on the river at midnight. We also enjoyed the big market, where the shopping was great and we got to taste delicious fruit that we had never seen before. This city has a lovely vibe to it. The location and quality of the hotel was great as we were within walking distance to many of the Museums and restaurants.
We visited the Cu Chi tunnels and valued the history that we learned about - it's worth the visit. Duncan absolutely loved it as he is a history enthusiast and he got to shoot a machine gun.
The Mekong Delta was wonderful! It was incredible to see how people live on the water, and walking among the small industries gave us a much better perspective of daily life in this area .
We travelled to Phnom Penh by boat and saw more floating villages and rural life.
We visited the Killing Fields and museum at Phnom Penh, this was a very disturbing experience, very sad that a genocide happened there so recently. We regret not having time to visit the royal palace; it looked very impressive from the outside. We enjoyed watching the people dance and exercise along the river in the late afternoon. If time allows it, people should try and have 2 nights here.
We do not recommend taking a boat to Siem Reap - it was 8hrs long, hot, cramped and uncomfortable. Rather fly!
Siem Reap was absolutely incredible!!! The many old temples are amazing to see, each with it's own unique story and character. Our favourites were Angkor Wat where we watched the sun rise, Angkor Tom with the giant stone faces, and Ta Prohm with the trees growing over the ancient ruins. Pub street is also not to be missed, it was very festive and the food was great.
Overal, we felt the tour you designed for us was very well run. Having the drivers and guides made life much easier for us to get around without wasting a lot of time. Most of the guides were exceptional with their manner, and their knowledge was wonderful. Our best guides were from Hanoi and Ho Chi Minh. The hotels were lovely, well located and the breakfasts were delicious.
We will cherish our memories from our Vietnam & Cambodia trip forever - and hopefully one day, we will be able to bring our children to come and experience this wonderful destination!
Lisl Riley & Duncan Drew from South Africa
Vietnam, Laos & Cambodia discovery 21 days - 7 Nov 2011 to 27 Nov 2011
Dear Ms Mary D
We are all back in Canada now and just have pictures and memories of our wonderful trip to visit your country.
We all had a great holiday and enjoyed it all so much. There was so much to see and experience and all our guides were helpful and friendly.
We have a great picture of all of us in your office that day when we met.
I have been talking about our trip to my friends and am giving your company and your name to anyone who is interested in taking a similar trip.
Thank you so much again for a very good time and hope that others will visit Vietnam and enjoy as much as we did.
Judith buruk from Canada
Vietnam & Cambodia discovery 20 days - 3 Dec 2011 to 22 Dec 2011
We are now back home, we had a lovely time in Vietnam and Cambodia.
Thank you so much for organizing such a smooth running trip.
Our trip was made more enjoyable by the professionalism and friendliness of all the guides you organized for us.
We will highly recommend your company if any of our friends are planning to visit your beautiful country.
Wishing you a very happy new year.
Moonie, Umesh, Shreeya and Nayan
Best of the North - 9 days - Dec 3th 2011 - Dec 11th 2011
Hola Nga Vu
Ya de regreso a España tan solo queremos agradeceros lo bien organizado que ha estado el viaje, todas las atenciones recibidas y la colaboración prestada sobre todo por ti para que el viaje fuera muy completo.
Nos hemos traído muy buenos recuerdos de Vietnam y de su gente. Gente muy amable y servicial y siempre con una sonrisa en la boca que nos han hecho sentir muy a gusto. Hemos disfrutado y nos hemos reído mucho.
Los hoteles todos fantásticos y con muy buen servicio
El barco estupendo y da las gracias a todo el personal y sobre todo al cocinero por su fantástica comida
Y como no darte las gracias por haber elegido para nosotros a Long como conductor. Es muy buen profesional, siempre con la furgoneta limpia, agua en todo momento para beber y lo mas importante , muy buen profesional a pesar del caos de trafico. Aunque no entendía nuestro idioma siempre tenia una sonrisa para nosotros Y también darte las gracias por asignarnos a Qhynh como guía y sobre todo como amigo en nuestra aventura por Vietnam que esperamos que no sea la ultima. Habla muy bien español, nos hemos divertido mucho con el y sobre todo nos ha hecho conocer a una Vietnam muy acogedora que seguro volveremos a visitar
Da las gracias a los dos de nuestra parte
Y por supuesto darte las gracias a ti y a Vietanm Today Travel por habernos organizado un viaje tan maravilloso
Y la mejor manera de agradeceros vuestra buen que hacer es que hablamos estupendamente de vosotros y estamos animando a la gente a que vaya a visitaros
Gracias de nuevo por un viaje inolvidable
María, Chiqui, Mariola, Carmen, Javier y Ana
Vietnam Holidays - 30 Oct to 18 Nov ( 15 days)
Be sure that we have had a wonderful travel and in part that is thanks to you and to your excellent organisation.
I can give very good references about you to my friends and relatives. Nevertheless, and I know that is not your fault, honestly we have to say that the problem with the traffic in Hanoi and Saigon could be very uncomfortable for a tourist like us, that likes very much walking around the city. May be you and other tourist operators could press the authority for them to impose a little order and the international traffic's rules.
I've answered your questionnaire, but I don't know if you'll receive it, because it had appeared a strange message after sending. In case not, I have no problems in doing again.
Thanks for all and see you again.
Essential Vietnam 8 days - 29th Oct to 5th Nov 2011
Sorry for writing you just now, but after one week of vacation, coming back i had a lot of work.
I want to tell you that our trip in Vietnam was fantastic for what we have seen. Vietnam is a wonderful country and we just regretted not to have 3-4 days more to see something else.
We were very surprised and so pleased about your fantastic organization. Everything was so perfect. Very good hotels, very good guides, fantastic drivers and cars.
I already have recomended your agency to many of my friends and i m sure that many of them will contact you for a tour. Thank you for your wonderful gift.
I already tell you that we want to make a trip next year in Myanmar. Do you think that the same time like this year will be fine to visit this country? If not which would be to good period to visti this country? I think we can stay again 9-10 days. Could you send me a program to what we could visit.
Once again thank you so much for your wonderful assistance.
Vietnam Holiday 13 days - 17th Oct - 29th Oct 2011
Just to let you know that we have arrived back in Australia now & I am back at work. I wanted to thank you so much for such a wonderful holiday in Vietnam.
You planned it very well for us and everything went like clockwork.
The tours you organized where fantastic and the guides and drivers were very professional, friendly and informative. Also, the hotels were perfectly located and ideal for what we required.
We loved every minute of our time in your country and loved the people.
Thank you so much Thao – we really appreciate your help and assistance and will have no hesitation in recommending you and your Vietnam Today Travel.
Cheers Thai and best wishes always.
Ms. Gaye Macdonald Smith and Mr. John Macdonald Smith
Vietnam Holiday 17 days - 18th Oct to 3rd Nov 2011
I and my friends so enjoyed our visit to your country, you put together a wonderful itinery for us, all our guides were so kind and informative, and our accomodation first rate, we thoroughly enjoyed the visit to your country and I thank you sincerely. Should I have any friends in future mention a proposed visit to your country I will certainly give them your name and e-mail address.
Wishing you a safe and healthy birth for you and your baby,
Jenny Oliver’ group
Vietnam Holiday 19 days - 1st Oct to 19th Oct 2011
Dear Thao, we are now back safely home.........though wishing we could still be in Vietnam !
I want to thank you and the VTT team for our excellent holiday. I cannot praise you too highly : everything was extremely well-organised and well-executed : all of our tours were very enjoyable : our hotels were very comfortable : our travel arrangements well-planned. Most of all we loved meeting the Vietnamese people who are so friendly and kind.
I will certainly recommend VTT to my friends......... and let me know if there are any recommendations that you want me to write to anyone.
I attach a picture of Susan, with her birthday flowers and cake (which, again, I thank you for organising).
I hope your pregnancy goes well.........and I hope we can use VTT again in the future.
Many thanks and regards
Mr. Tim Fielder and Ms. Susan Fielder
Best of the North - Oct 2nd 2011 to 8th Oct 2011
Hello Ms Nga Vu,
We just wanted to say a big thankyou to you, Son and all at Vietnam today travel for a wonderful stay in your magical country. We both thoroughly enjoyed ourselves with the delights of Vietnam and would like to return sometime soon. Both Son and May were very professional in their work as a tour guides.
We have many friends who are interested in visiting Vietnam and have already highly recommended your company. Keep up the good work.
Neil & Sue Townsend from British
Vietnam and Cambodia Discovery 15 days - 3rd Sept 2011 to 17th Sept 2011
Good Morning, Thao
We are now at home, in our loved Portugal, but very pleased with our travel in Vietnam and Cambodia. We are grateful to you and to Travel Vietnam, because everything was perfect and we enjoyed too much the country , the people, the food, the culture!
The guides were also very helpfull, but we must do a special reference to Fran ( in Hochimin city ) and Son (in Hanoi) quite well prepared for a sensible job like this one of tourist guide. Be sure that in the future, if anyone of our friendships talks about to travel in Vietnam we`ll refer your Company.
We thank you very much,
Mr. Costa Pereira from Portugal
Mekong Discovery - 5th Sept 2011 - 13th Sept 2011
Our tour overall was excellent, we cannot praise Ming highly enough. He was very professional and witty and funny at the same time. I have already told my mother (who is traveling with you in November ) to ask for Ming. Hoang, our driver was very quiet but we felt very safe the whole trip. Sp our tour guide in phnom penh was very polite, but he was far too political throughout the tour. We basically received lectures from him throughout the tour about various topics, and we felt if we were to stay longer we would would have asked for a different guide. Would not recommend him at all. Sarak, our guide in siem reap was fantastic. His English was excellent and was very polite. It rained very hard on our first day and we couldn't view one of the temples properly so he took us back the next day so we didn't miss out. We even asked him if we could get blessed by a munk which clearly is not in the tour itinerary and he found one for us without any problem. We would definately recommend him to anyone. Miss nga vu gave us exceptional service and made booking this whole holiday a breeze. We have already recommended your company to many people.
Kim Strang from Australia
Vietnam and Cambodia Holiday 15 days - 23rd Aug to 6th Sept 2011
Thank you very much indeed for the perfect organization of our trip around your wonderful country. Everything was great. The guides and drivers at each stage of our tour were great. Friendly, helpful, punctual. Thank them by us of all. It was also an honor to meet you personally. The trip was a great experience that I will recommend to anyone who asks me.
Thank you very much again and here are some friends if you ever want to visit Spain Un abrazo, Chiqui
Mr. Jose Luis De La Fuente Martinez & Ms. Paloma Llaneza Gonzalez from Spain
Vietnam Holidays – 15 days from 08 Aug 2011 to 22 Aug 2011
Dear Mr Hoang Dinh,
We have arrived home safely, and I just wanted to thank you once again for organising our tours for us. It was so nice meeting you and thank you for our presents that was very nice of you.
It was so nice having a driver and guide with us to show us the sights, and knowing we have transport to and from the airports.
So much less stressful doing it this way. The hotels were great, the tours,the people, the food, the scenery, the history was very interesting we couldnt fault it. We really did enjoy ourselves. I wont hesitate to give your name to my friends who want to travel to Vietnam. I wish you all the best and thank you from two very happy customers. Kind regards Tracey Alfrich and Noeline Ozarczuk
Upstream Mekong River 5 days (5 – 9 Aug 2011)
Dear Ms. Hue Nguyen
Back in our country (Portugal), I want to tell you that everything went well with the tour you organized.
So, from now on, Vietnam Today Travel, will be my agency when I travel to your country, and to some others around.
Thanks for your simpathy and professionalism..
Antonio Costa from Portugal
Grand Vietnam Tours 19 days (10 Jun – 28 Jun 2011)
One last Thank You before we leave Vietnam on Tuesday night, for the wonderful dinner cruise on the Bonsai river cruise on the Saigon River for our farewell dinner, it was a great night, we have just arrived back at hotel 9.45pm, so I thought that I should send this e-mail to let you know that we had a wonderful night and great hoilday, our tour guide Ming and driver in Saigon have also been great, but like all holidays they come to a end and we must return home, I will write when back in Aust. It has been a great holiday with all things going the way they should so I can only thank you for that, we will be back to see more in Vietnam soon, I also have my son and girl friend, wanting to travel this year so will let them know about our trip, so may speak to you soon to arrange another trip.
Kevin & Liz.
How is all going in Vietnam, we have been home for three weeks and back at work, how time passes so quickly, we came back to our winter and our log fire, not like the temp. In Vietnam. As we travelled around Vietnam we thought about different things, but once home and you reflect on your holidays and look at all your photos you then realize what a great holiday it had been. We had a fabulous time and that only occurred because of your help in booking the holiday and making sure that all ran as it should. We would like to say a Big Thank You to Vietnam Travel Today, yourself all the guides the drivers and all the tours that you had arranged.( Which were Great )
We will be back to see more of your beautiful country soon, once again thank you for giving us a great holiday, we travel each year and this is the first time that we would like to re –visit Vietnam again.
Kevin & Liz Mc Hugh from Australia
Vietnam Cambodia and Thailand Tour 17 days (05 Aug – 21 Aug 2011)
We are now in Dehli on the last day of our holiday, as we fly back to the UK Tomorrow and I just wanted to let you know that we all had a great day in Bangkok yesterday, Jade especially wanted you to know that the trip to the Tiger Temple was one she will remember for a very long time, so thank you very much for sorting that trip out for us.
I would also like to take this opportunity to thank you Tuan for the fantastic time we had in Vietnam and Cambodia and to the excellent tour guides and drivers, that you supplied for our holiday. I will have no hesitation in recommending Vietnam Travel to all my friends.
With all of our best wishes
Suzanne, Mike and Jade from England
Vietnam Holiday 13 days from 15th July to 27th July 2011
It was lovely to meet you in Hanoi. We are a group of 14 extremely satisfied and happy guests which was because of your great organisational skills. I did complete the survey you sent but I have a feeling it may not have come through to you as I got error messages. I will try and remember the content and show below:
Northern Vietnam – Hotels and guide excellent. Coach driver and coach we rated 9. Hoang was awesome and fitted in with our group really well. Because of him we went to places we probably wouldn’t so saw a lot more than anticipated. We did have problems with check in at Hanoi which took an hour and four staff members to sort out. Recommended great eating places.
Central Vietnam – Hotels excellent; guide and coach driver we gave a 7. Hanh was a good guide however she did not have the same passion that Hoang had. She was great though in sorting out our flight hassles and organized a guide to meet us at Danang when we flew out so the check in was flawless and we had no further problems in this regard There was some miscommunication with when she and the driver were leaving the group but this was not a major.
Southern Vietnam – Hotels and guide excellent. Coach driver and coach we rated 9. Tranh was great and provided a good insight into both the South and North Vietnamese issues so we gained a lot of insight with her. She was also great in organising the Cu Chi Tunnels tour for the five who stayed later. Recommended great eating and shopping places.
Thanks also for organising the transfer to the airport for those of us who left earlier. We were fully expecting to pay so to have this provided free was a big bonus.
We loved Vietnam and, speaking for my husband and I, will definitely be back. I would highly recommend Vietnam Today and have already passed details to another couple we know are planning on traveling in December. I am hopeful they will use your services as they were superb. You are a fantastic agent to deal with, and a great company. Keep up the good work.
Sara Mclay’s group
Vietnam and Cambodia Discovery 15 days - 15th to 30th July 2011
I just would like to inform you that we arrived well at home and are back to work now as well as to thank all the team of Vietnam Travel Tour for everything.
All our stay both in Vietnam and Cambodia was very well organised, we felt very comfortable with the guides and drivers and the hotels were fine and according to its category.
As well, we found very useful having the mobile you gave us for any matter, even though we did not need to use it. All this has made our trip unforgettable.
Many thanks again for the present and we will make some reviews in your site and some Spanish websites in order to recommend you.
Vietnam Highlights From 7th Jun until 14th Jun 2011
How are you? I hope you are well.
Todd and I just wanted to pass on our sincere thanks for organising us such a great holiday when we travelled to Vietnam this past June. We wanted to pass on our specific feedback so that it may be of some help for your company.
We found it excellent that when being picked up from the airport that each of our guides told us how long it would take us to get to our destination. This put our mind at ease as to where we were going, in a country where we knew nothing.
We also found our hotels to be excellent – particularly the Caravelle in Saigon. Saigon was our favourite part of the trip. It was fantastic.
The mobile phone you provided us was a brilliant idea and we really appreciated knowing there was someone we could contact at any time should we need to. That reassurance that you were always there meant the world to us and made being in a foreign country so much less stressful.
And finally, Maoy, our first guide. He was absolutely brilliant and he made our trip unforgettable. We just wish every trip we went on, that we could take him with us as our guide as we found him so interesting to listen to and tailored the information to our age and interests. All your guides were good, but he was fantastic. He was so helpful when I was sick and needed the chemist, I honestly don’t know what we would have done without him, and he was funny and absolutely lovely. As was our driver on this part of the journey. We can not give him enough praise. He was fabulous. Please pass on our thanks to him, we just loved him and loved hearing about how he lives and his experiences, we found it so enjoyable.
Our last guide – the lady – was also brilliant and spoke fantastic English, and we’d like to thank her too, especially for taking us to the CuChi Tunnels at the last minute.
Anyway, we just wanted to put something in writing to show our thanks and gratitude to you, Vietnam Travel and Maoy (I’m sure I’m spelling that incorrectly and I apologise).
Vietnam Travel is very lucky to have you both.
Sonia and Todd Appleton from Australian
Vietnam & Cambodia Discovery 15 days - From 3th Jul 2011 – 17th Jul 2011
Dear Ms. Mary,
As vacation time ends and I reflect on my experiences, I want to thank you and your team for helping me to experinece a "dream come true." I truly enjoyed all the experiences I had in Vietnam and Cambodia! I got to see and do things that I have wanted to do and experience for many years. Your tour guide and driver selections were just great. Each location was special and the teams who took care of us did a superb job!
Just wanted to say thank you and please know we were very pleased with our experiences. If you need any detailed critique information, I would be glad to think about the experiences and share insights..... for now, though, I want to say the following:
thank you for the use of the cell phone and the SIM card. That was an excellent convenience for us, and Tour Guide Son was most gracious to teach us how to load it and use it.
for helping tourists in the future:
I wish i had known the right tipping policy. I don't like to "over do" tipping, and perhaps for guides and drivers there is no expectation, so that guideline would be helpful. Tipping in restaurants we were able to figure out after a few times, but that is just great info for people who don't know....
We loved the cruise for the ambience and experience. The scenery was wonderful, but nobody told us anything about what we were seeing..... I wish Son could have come with us to explain or that the company provided more explanations....
I have several friends who are interested in possible trips similar to ours. I will be sure to share your name and company.... we were very pleased.
Ms. Margaret (Peggy) & Mr. Herbert from Germany
VIETNAM AND CAMBODIA HOLIDAYS - 12 days, from 27 June – 6 July 2011
All I can say is Thank you, Thank you and Thank you again for making all the arrangements for our trip and that everything ran so smoothly. The time in Vietnam and Cambodia will stay in our hearts forever and we will be sure tell all our friends and family about your excellent service.
Product & Technology Development
Kimberly Clark - South Africa
Cambodia and Vietnam Discovery (16 days) from 10 June 2011 to 25 June 2011
My comments wouldn't send in the survey so i cut them and pasted them here if you want to forward to whoever reads the surveys.
First I would like to say thank you so much to Hoang for helping us plan this trip. I'm so glad we did the private tours instead of a group thing since we deviated quite often from the itinerary :).
If Chau Doc could be avoided probably would be okay. other than the overnight in the hotel there wasn't much you could do in this town and guide said we should eat in the hotel and not out in town so we felt confined to the hotel.
Cambodia was awesome. I will admit we got sick of seeing sooo many temples, but the guide was fantastic we diverted away after visiting 3 temples, did drive by's on the others and instead he took us to see some elephants and then we went to the floating village. Now this.... I highly recommend. I think everyone should see this. was really amazing!
We found Saigon to be a bit intimidating and the taxi drivers had no idea what we were saying so that was a bit tough on our free time. You really need the guides in this area. At night we just walked around to find restaurant no taxi. In Cambodia was so easy to get around on those bikes with seats in the back (not sure what you call them) and it was amazing that they all spoke fairly good english. We often would hop in the back of one and just tell the guy just drive us around until we say stop. was really nice cambodia.
We really enjoyed Hoian. Nice atmosphere, nice people, great bars/restaurants on the beach, cute little town. We rented a motorbike for two days as well as went scuba diving out to the Cham islands.
Hanoi was nice. But at this stage we were over the big cities and just enjoyed the pool at the hotel more than anything else. Halong bay was cancelled so we departed Hanoi one day early. Not a big deal. Every other aspect of this trip was so wonderful. All the guides very helpful and timely. Always felt well taken care of and in good hands with your company. Would definately use you guys again and especially ask for Hoang Dinh.
Thank you so much for a very memorable holiday!
Julie Hodson and Darryl Hodson
Vietnam Holidays (1 March 2011 – 10 March 2011)
Dear Nga Vu,
First of all I must apologise for not writing to thank you and your company for the well-organised Vietnam tour for my husband, Helmut and I early this year. We enjoyed ourselves and hopefully we can plan another holiday in Vietnam later on. We’ll definitely recommend you.
We were pleased to have the invaluable services of Nguyen Hoang & our driver Mr. Wha (sorry, don’t know how to spell his name) while we’re in Hanoi. Both of them were very helpful to us. Please say hallo to them if you happen to speak with them. We grew quite attached to Hoang, who has many attributes to be successful in life.
Once again we like to express our appreciation and our compliments to your choice of staff. If you ever come to Sydney, please do drop us a line, we’ll be happy to show you around.
Helmut sends his best wishes.
Thanks and kind regards,
Agnes Haslinger from Australia
Vietnam & Cambodia tours (10 May – 24 May 2011)
Thank you so much for your lovely email, we were delighted to show our appreciation for your assistance, your friendship, and kindness. We all had a wonderful holiday, it ended too soon. For myself I would like to thank you again for the beautiful flowers and for helping make our birthday such a memorable one. We hope that it will not be too long before we are able to venture your way again, certainly we have friends and family who will be contacting you so that you may help them plan as wonderful a holiday as you did for us.
Thank you again and good luck on your forthcoming marriage. Please give our regards to Alan and the staff.
Judi and Mike Waller from Australia
Sorry it has taken so long to respond to your Thank you letter, but we have had to buy a new computer as our old one died.
Thank you so much for the marvellous job you have done for us for our wonderful holiday. We were so pleased to meet you on arrival & get to know the email voice we have been talking to for so many months. With all the different modes of transport ( Personal driver, train, sail boat on Halong Bay, plane, speed boat, oar boat, rickshaw, tuk tuk, cyclo,),we had while in Vietnam & Cambodia, we were very pleased to experience every one of them, it made the trip so interesting. We all had the most fantastic time in your beautiful country, & the people were just wonderful, helpful, polite, courteous, & just plain lovely.
We have so many wonderful photos & we will send you some when we get organised. Barry was so thankfull for that lovely bunch of flowers you gave to him for his birthday & we & others all enjoyed them on the Oriental Sails boat while in Halong Bay. On board the boat that night the chef made a birthday cake each for Barry & Judi & it was shared among all the other passengers as well.
We dont know which was the best part of our trip, but we feel that we like the northern part of Vietnam better than the south. We will definately be back.
We will be doing the survey later in the next day or so.
Once again thank you very much for all the effort you put into making our trip a truly memorable one.
All the best for your wedding plans, & we know you will have a very happy & wonderful marriage.
Barry & Carmel Webb from Australia
Vietnam Vacation - From 1st May 2011 until 17th May 2011
first of all sorry for answering so late. It has been boiling like in hells cattle since we arrived with our work and projects!
Anyway- it was real pleasure to visit Your wonderful country and have such a great program and service. This was the best trip we´ve ever had and You have to believe me. Special thanks to our guides, especially to Zung (!?) in Sapa and You, Mary for answering all our questions and solving little problems in hotels!
We don´t have enough words to explain how happy and satisfied we are with everything. We got so many information from our guides about Vietnam, culture, food, everyday life, wars and nature.
So, we´d like to come back. And very soon with our children 4, 16, 18! And with Your help about program and everything.
As our eldest is graduating from college next spring, we have time from December 17, 2011- Feb 29, 2012. Between Dec 17- Jan 8, 2012 we can stay for 18 days, after for 14 days.
We were thinking also about Laos and Kambodja. The plan is to visit different places we visited this time and to have beach vacation for 6- 7 days. Kite- surfing again will be important too................If You are interested to show us more in Your beautiful country and neighbours, we´re looking forward to start planning a new trip!
Anneli and Renno Luht from Spain
Vietnam Holiday – (30th Apr 2011 – 14th May 2011)
Dear Nga Vu
Firstly thankyou so much for organising such a wonderful holiday for us. We had such an amazing time.
We loved your beautiful country,lovely people and the delicious food.
Everywhere we went, we found the people so friendly and helpful.
All of the Tour Guides and drivers you organised for us were also wonderful.
They were all very friendly and shared lots of information about the sites we visited and the history of Vietnam. They were also great with our children.
It was sad to say goodbye to them each time we moved on with our tour.
Also thankyou so much for the upgrade on the boat on Halong Bay It was just amazing. We were very spoilt and found Halong Bay a truly beautiful piece of Vietnam.
We plan to try and come back again next year and maybe spend some more time in the North.
We have told so many friends and family about the amazing holiday you organised for us and recommended you and your agency to them.
We hope they all book a holiday with you.
We hope your move to the Saigon office went well and we will definitely get in touch with you if we are lucky enough to return to Vietnam next year.
With much appreciation and warm wishes
Wendy, Dean, Matthew, Shayla and Tayah Osborne from Australia
Vietnam & Cambodia Discovery - From 6th May until 23rd May
Thank you Mary.
I was just going to write you this morning to let you know how happy we are with everything you have put together for us so far. The itineraries have been excellent, the hotels excellent, and our guides so far have been more than excellent. As I explained to the young man Hoang we had in Hanoi and on our trip to Halong Bay that my wife and I have traveled most of the world, and we would probably rate him as one of the best guides we have ever had. He was polite, professional, truley anticipated any want or need and totally looked after us. We learned a lot about the history of the country, the culture, and about how the people are living today, which is exactly what we wanted from this trip.
The other guides we have had have also been very, very good,
So far the itinerary you have put together has been excellent. We are very happy with the balance of activities you have done.
Thank you Mary - You have done a Great Job and I would surely recommend you and your company to anyone and will also send this recommendation to our travel agent we use in Edmonton Alberta Canada as a recommendation for her clients who would be interested in traveling to Vietnam and Indochina.
Mr. David Bagan & Ms. Ruby Bagan - From Canada
Vietnam and Cambodia Discovery 12 days - 9th to 20th May 2011
Dear Nguyen Phuong Thao,
Bill and I arrived home last night and both of us wanted to tell you how enjoyable our trip was. Thank you for all the planning you did for us. Our hotels were beautiful with excellent staff (the Tara Hotel in Cambodia actually did something special for our anniversary). Your guides were very informative, each one with their own engaging personality. The drivers all safe and provided waters for us.
Thank you for making our trip unforgettable !
Tina and Bill Wayt
Vietnam Highlights - From 29th Apr until 6th May - 2011
My wife and I just like to thank you so much for the wonderful trip you scheduled for us! Everything went well and the guides and the drivers were excellent.
We had a very interesting week and we were able to get a good "first impression" of your wonderful country. The people were nice and friendly and we even dared to cross the roads (!) despite the heavy traffic!!
We can highly recommend you and your Travel Company for anyone interested in going to Vietnam.
Please take care and - who knows - we may contact you again for another trip!
Best personal regards//Ulf
PS. Thank you also for the nice laquer ware plates!
Mr. Ulf Melin & Ms. Barbro Melin
INDOCHINA HIGHLIGHTS from 11 Apr to 18 Apr 2011
Dear Hoang Dinh,
Thank you for your note. Your friends in Cambodia were extremely nice to us. My friends and I had a wonderful time on the trip and the kindness and attention shown by the drivers and tour guides in each of the countries, particularly allof the folks in Cambodia, made the trip very special. Thank you again fo working with us on this trip and I look forward to a future trip to Vietnam and other IndoChina countries.
Vietnam Memories - from 15th Apr until 29th Apr
I keep thinking about our trip, and one of the most important things about it, was the attention to detail that you gave to our time in Vietnam. Every single detail was carried out so well, from being picked up at the airport , each time, to having a cell phone to call you if we needed to.
IN reality we rarely needed it because you had worked so hard to make the trip so incredibly good. We believe that you heard us early on in planning, that this was not just a tourist trip, that we had something so important to accomplish. Your extra effort to find Dieu Tri, from helping us connect to the non profit agency who searched for her, to checking to see if they had located her, and then of course getting a last minute driver and translator/guide were just so profoundly appreciated by all of us.
WE also so much enjoyed your understanding of the need to recouperate for Lian, after our time in Danang and Hue. The Sunrise Becah Hotel was exceptionally correct for us, as the entire placement of the hotel, the calm interior, the beautiful views, were so calming and therapeutic! Equally wonderful was the trip to Halong Bay that you convinced me to take, as I was not sure , and thought it might be very touristy! But our boat and the rooms there too, with that particular boat were superb. Both hotels in Hanoi, and in Ho Chi Minh City were in perfect locations for us. All this work commendable.
WE hope you share this with your agency who should know how much we valued your efforts, and we would and will recommend your Travel agency to any one we know who might come to visit your lovely country, and first home of my daughter.
I will always and continually be grateful! WE have now connected with Dieu Tri’s brother in Colorado and will continue to find out more about him and have more conversations with Dieu Tri through him! Surprisingly, he lives not too far from my sister Barbara!!!
Sharon Mier, Barbara Penning, Lian Mier and John Mawdsley from USA
HOIAN – SAIGON AND SIEMREAP AT GLIMPSE from 22 Apr – 25 Apr 2011
Hello Hoang Dinh
Just wanted to tell you how much we enjoyed our time in Viet Nam and Cambodia. The problems with the gates in Chan May and Phu My were difficult at the time but the rest of the visit made it all worth while. I would just include the price of meeting your customers at the dock in your original costs rather than go through that again.
Thanks again for all of your help and professional service. We felt well looked after and that we had an opportunity to see a small part of your beautiful country. We will definately reccomend your company to others (in fact we already have).
Best of Vietnam & Cambodia 15 days from 10 Apr to 24 Apr 2011
Hi Mr. Hoang Dinh
On behalf of my husband Ray, sister Pat and David Fong and brother Mark and Ratana Lum I wish to thank you for organising a great tour for us. We all had a good time despite early rises but all in all everyone coped very well and now have very fond memories of the trip. Sapa was beautiful even though it was difficult to get to. Angkor Wat was amazing and we were all in awe at the immensity of the temples and it's unblemished state. It was also quite an adventure going from Saigon-Mekong Delta through to Phnom Penh-Siem Reap but on reflection it was actually very interesting and a nice way to have a real feel and see the waterways and the countryside. We were truly blessed with great weather. There were sudden downpours but it often happened when the tour for the day was over so it didn't affect us at all.
It was with great reluctance that I had to return to work today but such is life!
Thank you also for your hospitality at your office and for the kind gifts. They will take pride of place at my house together with others that I have collected through my many travels to other countries. I hope we didn't cause too much chaos in the office that day!
Please be so kind as to thank and convey my good wishes to your boss "Shark" and his wife on their impending parenthood in September. It was very kind of him to meet up with us.
Wish him all the best for his tennis as well!! Perhaps we may see him at one of the Slams!!
Many thanks once again and we shall keep you in mind should we know of anyone wanting to tour Vietnam in the future.
Marie and Ray Cheung
P.S. Would you be so kind as to c.c. a copy of this letter to "Shark" (sorry, we don't know his real name).
Vietnam and Cambodia Discovery 19 days from 5th to 23rd April 2011
Hi miss Thao,
We are back in Buenos Aires.,,I want to thank you for your excellent job.Owr trip was great, all hotels were very good (except hue heritage, we did not like that one), all the guides were excellent, friendly, educated, with very high knowledge of history and english. Food included in itinerary was also excellent.,,We had that problem in bangkok but you answered mails immediatly and solve the problem of transport and hotel reservation, so thank you again for that.,,I will recomend VTT to my friends.
Mr. Diego Narvaez and Ms. Laura Toledano
Essential Vietnam (15 Apr – 25 Apr 2011)
Discovered VTT via google (drop down box in this survey directs you straight to the site The entire experience far exceeded our expectations, Hue provided very personal service and truly appeared interested in our individual experience and comfort. Also the individual attention to our needs in Saigon by Thao was really impressive.Difficult to identify areas for improvement as the service was 5 star, individual personal connection with each of the guides influenced our ratings.Many thanks, you provide a terrific service!
Varri & George from UK & New Zealand
Vietnam and Cambodia Holiday 23 days - 13th March to 4th April 2011
We are all safe and sound after a wonderful experience visiting Vietnam and Cambodia. I would like to compliment you and your company on a well organised and problem free tour. Everything worked to plan as scheduled and we were treated as "royalty" by all the guides and drivers that chaperoned us.
We cant think of anything that needs improvement, the hotels were good, the guides and drivers were punctual and informative and the itinerary was perfect - a pleasurable 23 days.
Please could you pass this on - firstly to the Guides - Ving, Hai, Mui and Temly. They were all unique in their own ways which gave us a very good perceptive of the various areas we visited. Secondly to you boss as I do think you and all who contributed to the tour need to receive the necessary praise.
Thanks again and I hope you are enjoying the tea. We enjoyed your food and drinks and could not get enough of it.
Derek & Rosetta
Vietnam and Cambodia Holidays 13 days from 25 Mar – 06 Apr 2011
Dear Mr. Hoang
Thank you so much for arranging our trip to Vietnam.
The trip was orgenazed very well and we enjoed it a lot. We will recommend you to our friends when they wants to go to visit Vietnam.
Thank you again
ELI & Shula Peer
Yossi & Bracah Zolti from ISRAEL
Vietnam Holidays - 12 Days from 26 Mar to 06 Apr 2011
I am writing on behalf of Amanda and myself, to thank you so must for organizing our trip. Thank you also for your lovely gifts. Hoang, we had the best holiday ever. The people, the accommodation – Vietnam in general – absolutely loved it.
We are hoping to come back towards the end of the year.
Please be assured, we will highly recommend your services.
Respectfully yoursRhonda Elizabeth Crooks
Cambodia Holidays - 8 days from 27 Mar – 03 Apr 2011
Dear Hoang Dinh, thank you for your kind e-mail.
We only can say thank you to you and all your team. Everything was perfect!
We have had a good time, the service was very good and we did not have any trouble. We only got good experiences!
For sure we will consider to go to Vietnam next time, as Cambodia was an excellent experience.
Best Regards/Cordial Saludo,
ALEXANDER GUZMAN S.
Indochina Discovery 15 days from 19 Mar 2011 to 01 Apr 2011
We are back safely at home now. Thanks for providing us with the tour guide and driver our final day in Hanoi. It was nice of you to change at the last minute and help us to see the Fine Art Museum, Prison, and market. Our final guide Hoang (King) was very good as were almost all of the guides. They gave us a glimpse into the lives of citizens of all of the counties visited.
I know you said that you did not give out names of earlier tour members to prospective clients for recommendations. However, if you would like to you are welcome to use me as a reference. Your people were always right on time, most of the guides very good, and most of the things we saw or did were terrific.
Mark Gibian from United State of America
Vietnam and Cambodia Holidays 20 Days - From 2 Mar to 21 Mar 2011.
We hope this message finds you well. We have been home now for a few days and have adjusted back to U.S. time. We wanted to thank you for putting together such a wonderful trip for our group. Everyone enjoyed the areas we visited, each one special in its own way. All of our guides were excellent, the food was delicious, and we found beautiful souvenirs to remind us of the places we saw.
We were also very impressed with how you handled the few problems that came up, and we do realize that the fault was not yours or that of your company. We will definitely recommend Vietnam Today Travel to all our friends and family who are interested in traveling to Vietnam or Cambodia. We also hope to return someday to the areas we did not have time to visit, and will be sure to contact you for our travel plans.
I will check with the others in our group to see whether anyone has any suggestions, but overall, everyone enjoyed the trip and has fond memories of the experience. Thank you again for all your patience, suggestions and help.
We wish you the very best of luck in the future.
VIETNAM HOLIDAYS 23 days - 15 Feb -09 Mar 2011
Hi Hoang , this is a note to thank you so much for all the organising of our trip. Colm and I thoroughly enjoyed it everything was great . guides were super , we thought Thau was lovely and knew the answers to all of colms questions!!! All in all a great holiday. Only one room we did not like in the Lavender was small no window and very smelly, but hotel was ok. Thats for your future reference!
Jan colm Hyland
Cambodia Discovery from 25 Feb to 05 Mar 2011
We just want to put on record what a wonderful tour we had with your company. Our guide Nom, was knowledgeable, courteous and his time keeping was excellent. Our driver was a safe driver and always on time. The itinerary was just what we hoped for and we managed to see a lot of your beautiful country. The hotels you booked were also of a good standard and very welcoming. Thank you so much for your excellent service.
Jane and John Chapman ( Phil Flemming Group) from England
Vietnam Cambodia Tour 16 days (28 Jan - 12 Feb 2011)
Dear Hue Nguyen
finally we have arrived save at home in Korea - again thank you for the great arrangments and that everything worked out so well.
I will sure give my recommendation to other friends traveling to Cam/Viet
Cheers - Juergen Lind Family from German
Essential Vietnam: from 5th Feb to 15th Feb 2011
I just wanted to thank you for an amazing holiday in Vietnam. Other than a couple of mishaps with wrong times meeting us at airports, the trip was fabulous and a couple of my work colleagues intend contacting you, on my recommendation.
The highlights of our trip were our day on the Meekong Delta and the absolutely fabulous lunch provided, the day at the Chi Chi tunnels and of course the Red Bridge cooking class.
We found the cars excellent, the drivers obliging and the English speaking guides absolutely fabulous! I would like you to pass on our thanks, particularly to our three excellent guides. The guide in Hanoi had perfect English and really looked after us so well in Halong Bay. Please tell him so!
Thank you for your lovely gift given to us by your representative who met us at Hanoi. A big thankyou also for lending us a phone so that we could contact you at any time. This made us feel very secure.
I will certainly recommend your company to anyone I know going to Vietnam and would certainly love to return to your country myself.
Do you also work in Laos and Cambodia?
Thanking you for a wonderful holiday
Ms. Suzanne Shultz & Daughter Anna from Sydney, Australia
Vietnam Discovery 14 days - from 6th to 19th January 2011
We arrived in Hong Kong this afternoon. I left the cell phone with the driver, Hung. Hope you will receive it.
We would like to thank you for organizing such an excellent tour itinerary for us. The whole trip ran smoothly and there were not many surprises. The accommodations, food and transportation were better than expected. We enjoyed the trip tremendously and learned a lot about the Vietnamese culture, history, people and above all the wonderful food. The tour guides were friendly, knowledgeable and really took good care of us. We felt safe, secure and comfortable at all times and could really relax and enjoy the surroundings.
We would highly recommend your tours to our friends. All the best to you.
Ms. Patricia Lee and Mr. Alexander Lee
Indochina Experience 16 days (25 Dec 2010 – 9 Jan 2011)
We arrived this morning and we are back at work.
I'd like to take this time just to say a big thank you to you and all the
people who helped us along the way to enjoy the three wonderful countries.
If any of my friends or family show interest in visiting Indochina, I'll
send them your way.
Thank you once again.
Alvin Machia from England
Vietnam Discovery 15 days (28 Dec 2010 – 11 Jan 2011)
Dear Hue Nguyen,
I just wanted to drop you a note to say thanks for organizing a wonderful tour for us. We all had a great time, finished off with a great few days on Phu Quoc. It was good of you to pop in to see us in Ho Chi Minh city, its always good to put a face to an email. We enjoyed the company of all of the guides, who were a great asset to the tour.
Neil Simms from England
Vietnam Cambodia Tour 15 days (4 – 18 Dec 2010)
As we have returned we’d like to thank you for a wonderful trip, well prepared, excellently programmed which we enjoyed.
As I have some experience with travelling I have to say that I was impressed with how professionally everything was executed.
Your associates and guides were excellent very polite, professional and helpful.
We will most certainly recommend your agency to all our friends who wish to visit Vietnam and Cambodia.
Once again thanks for everything, we hope we will visit your country again sometime soon and have the chance to meet you.
Petros Triantafyllidis from Greece
Vietnam Holiday 13 days (29 Nov – 11 Dec 2010)
Thanks for the Christmas greeting and your effort on organising the tour as well as helping us to secure the insurance document.
We had a wonderful time in VN despote of that unfortunate incidence.
I have lodged the claim with the Iinsurance Co and hope to get some money back.
I have sent you some photos of our trip taken with your tour guides in separate email and hope the message get through.
Wish you and your team lots of happiness, success and good health in 2011.
We will certainly recommend and use your service again in the future.
All the best,
Dzung, Mac, Jack and Hannah from Sydney Australia
MEKONG DISCOVERY 7 days - 24 Dec – 30 Dec
Dear Hoang Dinh,
now we are back in Germany and we want to thank you for the organisation of the magnificant tour. We really like the program and you had good guides, specially your tour guide Koa (Mekong Delta) was so friendly. We had so interessting discussions with her about Vietnam, the country, the people and the culture.
It was not a big problem that we don't get the german tour guide in Angkor Wat. Excuse us, that we didn't inform you immediately. But it was so much to organize with the missing backage (thank you for your help regarding this problem) that we missed to ask for the german guide in the right time.
In total it was really a great tour and we will try to place a comment into the tripadvisor, for that other tourist can be sure to choose your organisation for Vietnam/Cambodia Trips.
Hanoi - Halong Bay holiday - 5 days - 19 Dec - 23 Dec
Hello Hoang ! We enjoyed our trip immensely!!!! We have recommended Vietnam and your company to everyone that we have spoken to. I have forwarded your information them so you may here from them. They may use our names in reference. We enjoyed our time and will certainly contact you if we ever get to make it to Cambodia.
v/r, Christine from USA
CAMBODIA DISCOVERY - 14 Days - 18 Dec - 31 Dec
Dear Hoang, our experience in Cambodia was beautiful. We liked it very very much and most of all its smiling people. Our guides were very professional and very learned. Surely we'll get in touch with you for a future visit to Vietnam and Laos and also will suggest our friends to contact you.. We wish you all the best Thanks again for everything..
Enea and Gessica - From Italia
VIETNAM AND CAMBODIA HOLIDAYS - 15 Days - Dec 2010
Dear Hoang Dinh,
First of all I really loved to have met you. You are very nice, in all of this hard process of planning a trip to Vietnam. And believe that I am very demanding.
We just had dinner and I would like to thank you for the amazing surprise that you made: I loved the flowers but most of all I loved your kind gesture. I was speechles. I really wasn' t expecting, but I really loved it. You know how to make things special...
I am loving the trip in Vietnam and loving your country and people. Everything is going great and I really hope I will travel with you soon in Asia. It will be a pleasure.
Thank you so much for all your kindness and gifts. I will remember it forever.
Mai Chau 2 days - 27/28 - Nov - 2010
Our weekend to Mai Chau was wonderful....we were delighted with everything.....from the wonderful guide (so knowledgeable) and had a great sense of humor and a lot of patience with us.....the driver who was such a safe....good driver and willing to stop at a moments notice when we wanted to take a photo.
The facilities in Mai Chau were great....food delicious. Mr Thien took us on wonderful walks.....telling us about the agriculture....about the life in the villages.
The van was perfect....everything was perfect.
I am very grateful to you for making our weekend so nice. As a team leader....it is not typically my responsibility to plan weekend activities. I did for this group.....as we all agree we made a wonderful choice.
Thank you so much. Please note....I am sending a copy of this email to Marta and Jim Wallace who shared their experiences with Mr. Tan. I wanted them to know what a wonderful and professional job your organization provided.
Cheers Pam Cromer
Vietnam and Cambodia Discovery 15 days (8th Nov to 22nd Nov 2010)
We are very glad to hear you had a wonderful honeymoon :)
We really enjoyed the rest of our trip and we are very satisfied with all the services you and your company provided for us! We are so glad we chose an organised tour because I think we could do so much more and learn much more about the history and culture etc. than if we went alone without any guides.
We will definitely recommend you to any people we know going to Vietnam :) Someone I know is coming to Vietnam for 6 weeks, he is travelling alone and I think he is mostly going to "backpack" but I will definitely give him Vietnam Today Travel's details.
We were very impressed with the punctuality of all the guides and drivers - they were always there on time to pick us up. All the guides also had very good knowledge of Vietnam and its people and we really learned a lot!
We will do your e-survey as soon as possible.
Thank you very much for your help with our trip! It will definitely be one of our unforgettable holidays :)
All the best for you and your new husband!
Christelle and Antoinette - From South Africa
P/s: I will send you some photo's ;)
Cambodia and Laos - Nov 2010
Dear Mr.Hoang Dinh.
We arrived at home and I want thank you for our trip:it was everything perfect and we had a pleasant experience in Laos and Cambodia. There was no problem and we are very happy of your work, so if we come back to visit better Laos that is really beautiful we will contact you again.
Daniela Vanni from Italia
Vietnam Holidays - Nov 2010
Dear Mr Alan,
We came home a few days ago.
The difference between Vietnam (30° and sunny) and Belgium (1° and snow) is big ...
We would like to thank you for the very good organisation of our splendid holiday. We had a nice time in Vietnam!
The authentic people in Sapa, the interresting places in Hanoi, the great views in Halong bay, the mystic places in Hue, the sympathetic town of Hoian, the lovely Mekong Delta and 'kinky' Ho Chi Minh...
... we liked it a lot !
We had also good guides and changing ideas with them was interresting for us.
We certainly will recommand your organisation to our friends.
Ingrid and Koen
Lenoir - Deweert
Oostende / Belgium
Vietnam Holidays - Oct 2010.
Dear Mr Alan Hoang,
We have arrived home from our holiday to your beautiful country about 4 weeks ago. We would now like to take this opportunity to thank you kindly from our family for our holiday. Our tour with your company was better than we could ever have expected. Our accommodation was very good in every city and we thoughly enjoyed every moment that we spent in Vietnam. The service that we received from all of our tour guides in each city that we visited was very entertaining and informative. They were made our holiday alot of fun and we enjoyed their company during our travels. Our cruise on Halong Bay was our most favourit place of all. It is the most beautiful place that we have ever been to. The cruise with Paradise Cruise ships was exceptional in everyway. We would like to especially thank our guides Huan in Hanio and Youi in Nha Trang (very sorry for incorrect spelling of their names) They were very professional and entertaining and made our travel experience to Vietnam very enjoyable for us and our children. Our holiday has left us with very special memories for the rest of our lives. We hope to one day return again for another visit to Vietnam. Since our return to Australia we have had the pleasure to recommend your travel company to many of our friends and family.
Thank you again Alan and Vietnam Today Travel for all of your help and arranging us a wonderful holiday.
Kevin & Tracey Bradley
Student Adventure - Oct 2010.
Thanks again for organizing such a wonderful trip for our students. You and your staff were so patient, accommodating and fun. It was a trip that enriched us all.
I hope you are well. Thanks again!
Courtney Cross - The International School of Kuala Lumpur - Photos of this trip
Vietnam Discovery - From Sept 19th to Oct 04th 2010
Thanks for your good wishes. Yes we have arrived back in Australia and some of us are back to work. The flight with Malaysia Airline was good but was overbooked, we were offered flights to Bali then Perth arriving much later than our booked flight. After a round of discussions with supervisors at KL airport and with a big sigh of relief we managed to persuade them to let us board the plane. in Australia we were told later that the travel insurance did not cover us for Air Asia's cancelled flight. At least we are happy to be back home on time.
We will put a comment on your website because we were very happy with the planning and the management of our tour. Your guides were very professional, knowledgeable and enthusiastic, with Tran in Saigon and Thuy(?), We called him Tim, in Hanoi the pick of the bunch and top mention for the drivers too. To you and the team our sincerest appreciation for a great job. Since we've arrived I have given copies of our itinerary and great reviews to a colleague at work and our family doctor who are both planning to travel to Vietnam. Rest assured that we will continue to mention you and Vietnam Today Travel to family, friends and colleagues as occasions arise. We will definitely contact you for our next trip to your lovely country, but with a more relaxed tour this time.
My best wishes to you and the team at Vietnam Today Travel
Cherif Amani - From Australia
Vietnam Holiday 8 days - from 3 Oct to 10 Oct 2010
Thanks again...and wishing you every happiness in your marriage...Hope we mee again when we return to Vietnam...Please extend our thanks and best wishes again to Tan,
We appreciate all that he and all of you have done for us.
YOur guides and drivers were excellent, and certaianly should be used with American Travelers...We highly recommend all of them!
WIth best wishes,
*Please tell Tan we will always recmmend his Agency to all that are acoming to VIetnam!
Shirley carol and rochelle - United State
Thank you for your follow up email. We have just arrived back to Australia this morning as once we had left Vietnam we went to Bali, Indonesia for 1 week. As soon as I get settled back in I will definitely complete your online survey.
Our group has nothing but praise for Vietnam Today Travel as our tour went off without a hitch and was fantastic. We will not hesitate to recommend your company to all our friends and colleagues whom we hope can see and en/joy Vietnam as we did.
Craig & Jenny Stedman - From Australia
Hello Mr Hoang Dinh
Thanks very much for all your help. Your company has been outstanding and we really enjoyed our time in Vietnam. Your country is impressive and the way in which the infrastructure is happening so quickly is fantastic. Could you also please pass on our thanks to all your people ( Tran, Vinh, Tim etc ) who contributed to a marvelous trip and for giving us an insight into your fascinating country.
It is a pity that Air Asia does not appear to have the same customer focus as your company!!!!
Until next time.....
Murray and Anne McKinnon Cherif and Trish Amani